Italian Customer Success Manager
hace 3 días
About the Role Hello Were seeking an Italian Customer Success Manager (CSM) to join our international team. This is a mid-level role where you will be the strategic high-touch point of reference for our key Enterprise and Mid-Market accounts in the Italian Retail and Grocery sectors. Your mission is to move beyond mere retention and act as a true strategic partner ensuring our clients maximize the value derived from our loyalty and data platform driving their long-term success. About Us At Loyal Guru we help enterprise retailers grocers and financial institutions unlock the power of customer loyalty. Our SaaS platform empowers brands to increase repeat purchase revenue reduce churn and deliver personalized experiences that drive long-term growth. We are in a strong scale-up phase rapidly expanding across Europe and Latin America and we are looking for talented individuals to help us continue this journey. Your Responsibilities Portfolio Management : Autonomously manage a portfolio of Italian Enterprise / Mid-Market accounts building and maintaining solid relationships with key stakeholders. Onboarding & Adoption : Guide new clients through the onboarding process ensuring rapid platform adoption and achieving initial business goals (Time-to-Value). Loyalty & CRM Campaign Strategy : Strategize manage and optimize CRM campaigns focused on customer engagement and loyalty programs. Consulting & Data-Driven Recommendations : Analyze customer data and metrics to support clients with proactive consultative recommendations for improving their activities and customer engagement. Strategic Time Allocation : Dedicate approximately 20 hours / month per key
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Customer Success
hace 22 horas
Barcelona, España Customer Success Unit A tiempo completoPosition overview As Account Manager you will be directly responsible for assisting our Retail Clients by using your consulting skills, retail business knowledge and software solution expertise to effectively operate the Openbravo Cloud-based POS and Retail Management solutions into the client’s business. The position is based in Pamplona or Barcelona...
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Customer Success Manager, MidMarket, Italian Speaker
hace 2 semanas
barcelona, España SEMrush A tiempo completoCustomer Success Manager, MidMarket, Italian Speaker (Strategic Customer Success Team) Customer Success location_on Barcelona Hi there! We are Semrush, a global Tech company developing our own product – a platform for digital marketers. Are you ready to be a part of it? This is your chance! We’re hiring for Customer Success Manager, MidMarket, Italian...
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Barcelona, España Semrush A tiempo completoCustomer Success Manager, Enterprise, Italian Speaker (Strategic Customer Success Team)Hi there! We are Semrush, a global tech company developing our own product – a platform for digital marketers. Are you ready to be a part of it? This is your chance! We’re hiring for Customer Success Manager, Enterprise, Italian Speaker (Strategic Customer Success...
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Barcelona, España Semrush A tiempo completoCustomer Success Manager, Enterprise, Italian Speaker (Strategic Customer Success Team) Hi there! We are Semrush, a global tech company developing our own product – a platform for digital marketers. Are you ready to be a part of it? This is your chance! We’re hiring for Customer Success Manager, Enterprise, Italian Speaker (Strategic Customer Success...
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Italian Customer Success Manager
hace 1 semana
Barcelona, España Loyal Guru A tiempo completoHey there! Looking for your next big challenge? About the Role Hello! We're seeking an Italian Customer Success Manager (CSM) to join our international team. This is a mid-level role where you will be the strategic, high-touch point of reference for our key Enterprise and Mid-Market accounts in the Italian Retail and Grocery sectors. Your mission is to move...
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Italian Customer Success Manager
hace 2 días
Barcelona, España Loyal Guru A tiempo completoHey there! Looking for your next big challenge?Usted podría ser el solicitante perfecto para este trabajo. Lea toda la información asociada y asegúrese de presentar su candidatura.About the RoleHello!We're seeking an Italian Customer Success Manager (CSM)to join our international team. This is a mid-level role where you will be the strategic, high-touch...
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Customer Success Manager, Enterprise, Italian Speaker
hace 1 semana
Barcelona, España SEMrush A tiempo completoCustomer Success Manager, Enterprise, Italian Speaker (Strategic Customer Success Team)Customer Success BarcelonaWe are Semrush, a global tech company developing our own product – a platform for digital marketers.Tasks in the roleRenewals & Retention : Drive high customer retention and renewal rates. Manage renewal pipeline, negotiate contracts, and...
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Customer Success Manager, Enterprise, Italian Speaker
hace 1 semana
barcelona, España SEMrush A tiempo completoCustomer Success Manager, Enterprise, Italian Speaker (Strategic Customer Success Team) Customer Success Barcelona We are Semrush, a global tech company developing our own product – a platform for digital marketers. Tasks in the role Renewals & Retention : Drive high customer retention and renewal rates. Manage renewal pipeline, negotiate contracts, and...
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Customer Success Manager, MidMarket, Italian Speaker
hace 1 semana
Barcelona, España Semrush A tiempo completoCustomer Success Manager, MidMarket, Italian Speaker (Strategic Customer Success Team) – Semrush Semrush is a global tech company that develops a platform for digital marketers. Join our Strategic Customer Success Team. Key Responsibilities Renewals & Retention: Drive high customer retention and renewal rates by closely managing your renewal pipeline,...
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Italian Customer Success Manager
hace 5 días
Barcelona, España Loyal Guru A tiempo completoAbout the RoleHello! Were seeking an Italian Customer Success Manager (CSM) to join our international team. This is a mid-level role where you will be the strategic high-touch point of reference for our key Enterprise and Mid-Market accounts in the Italian Retail and Grocery sectors. Your mission is to move beyond mere retention and act as a true strategic...
