Field Application Specialist Pamplona
hace 1 mes
Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates.
The Field Applications Specialist (FAS) for Beckman Coulter Diagnostics is responsible to provide excellent customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments.
This position is part of the Customer Care Dx Organisation and as FAS you will be located in Pamplona supporting our customers and impacting directly patients' health and overall well-being.
In this role, you will have the opportunity to:
Develop and build knowledge to understand the industry, the company, the products, tools, and the team.
Be supported by a strong leadership team, involved in keys projects to deliver successful installations for our Customers.
Provide excellent professional support and training to Beckman Coulter’s customers.
Maintain customer support logs and internal records in a timely manner, resolve issues to deliver a high-quality Customer Experience.
Develop commercial awareness through cross-functional support of the business to increase growth opportunities.
The essential requirements of the job include:
University Scientific degree + Min 1 year experience in Clinical Laboratory
Fluent in Spanish and English
Ability to interact with customers on a detailed scientific basis.
Ability to travel and provide service in assigned geography, as well as periodic travel to other areas.
Ability to work flexible hours as per the business needs.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
Requirement to travel within the region to support customers using your technical expertise with overnight stays as needed (up to 50%).
Hold a current valid driver’s license and good driving record.
FAS operate independently within their geographic territory, however we operate as a team to share best practices and receive expert technical support. Classified as remote worker, provided with a company car, mobile phone and laptop.
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles.
You may not check every requirement, or your experience may look a little different from what we outlined, but if you think you can bring value to Beckman Coulter, we encourage you to apply
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