Field Applications Specialist
hace 2 semanas
We are seeking a highly skilled Field Applications Specialist to join our team at Beckman Coulter Diagnostics. As a key member of our Customer Care Dx Organization, you will be responsible for providing excellent customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments.
This is an exciting opportunity to work with our cutting-edge technology and make a real difference in the lives of our customers. You will be part of a dynamic team that shares standard methodologies, mentors, and receives expert technical support.
Key Responsibilities:- Provide technical assistance to customers, resolving application issues and verifying operational performance and data quality of systems.
- Develop and maintain knowledge of industry trends, company products, and tools to provide expert support to customers.
- Collaborate with cross-functional teams to increase growth opportunities and demonstrate Beckman Coulter's pioneering innovation solutions and new products to customers.
- Maintain accurate customer support logs and internal records, ensuring a high-quality customer experience.
- University scientific degree and minimum 1 year experience in clinical laboratory settings.
- Fluent in Spanish and English, with excellent communication and problem-solving skills.
- Ability to travel and provide service in assigned geography, including overnight stays, as well as periodic travel to other areas.
- Ability to work flexible hours as per business needs.
- Opportunities for professional growth and development within a dynamic organization.
- Collaborative and supportive work environment.
- Competitive compensation and benefits package.
- Flexible work arrangements for eligible roles.
At Beckman Coulter Diagnostics, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.
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