CRM Marketing Specialist

CRM Marketing Specialist - French Speaker Join to apply for the CRM Marketing Specialist - French Speaker role at Fever Hey there We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission is to democratize access to culture and entertainment, using proprietary cutting‑edge technology and a data‑driven approach to revolutionize how people engage with live entertainment. Every month, our platform inspires over 300 million people in more than 40 countries to discover unforgettable experiences while empowering event creators to scale, innovate, and reach new audiences. We’ve partnered with major industry leaders such as Netflix, F.C. Barcelona, and Primavera Sound, and are backed by leading global investors. About The Role You will manage the activation of customer data to develop and execute an end‑to‑end CRM strategy and communications plan leveraging appropriate marketing channels (with specific focus on email, push notifications and in‑app messages). You will continuously refine our multi‑channel comms and develop retention strategies to deliver an outstanding customer experience, applying best practices and staying up‑to‑date with the CRM state of the art. You will support the CRM Manager to define the customer lifecycle and help define the contact strategies across all customer touch‑points as well as define key client segments for improved targeting and CRM program effectiveness. You will ensure that all campaigns have clearly defined success metrics that are tracked and analysed; all activity is insight‑driven and measurable. You will be owner of the weekly/monthly reporting and ad‑hoc deep dives. About You You have 2‑3 years minimum experience working in Digital Marketing and CRM, mobile and web environments. You have experience working with Salesforce Marketing Cloud. You have experience with ESPs (Mailchimp, Sendgrid, etc.). Proficient in HTML. Good copy‑writing skills. You are able to develop & optimise CRM flows to drive revenue. You know how to leverage consumer behavioural, lifestyle, transactional, and demographic data to deliver relevant marketing insights. You are commercially savvy, analytical and data‑driven. You have experience in A/B testing and dynamic templates. You are an organised, responsible and proactive person. You have the ability to optimize, prioritise and organise your time. You have the ability to carry out a high pace of work. You are able to communicate in English and French in a fluent way. You know how to potentiate the team‑work and keep everyone in the team motivated. Benefits & Perks Opportunity to have a real impact in a high‑growth global category leader 40% discount on all Fever events and experiences Work in a location in the heart of Madrid, with possible travel across our markets Home office friendly and flexible schedule Responsibility from day one and professional and personal growth Great work environment with a young, international team of talented people to work with Health insurance and other benefits such as flexible remuneration with a 100% tax exemption through Cobee English and Spanish lessons Gympass (Wellhub) membership We have free food, drink and fruit at the office Possibility to receive in advance part of your salary by Payflow Location: Madrid, Community of Madrid, Spain Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Other Industries: Software Development Referrals increase your chances of interviewing at Fever by 2x Thank you for considering joining Fever. We cannot wait to learn more about you If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunch Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey. If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice #J-18808-Ljbffr