Technical Support Representative With French

hace 1 semana


Madrid, España buscojobs España A tiempo completo

In collaboration, we are thrilled to partner with a top-tier Outsourcing / BPO consultancy to welcome a skilled Technical Support Representative to join their FinTech support team in Portugal

Position : Technical Support Representative

Location : Remote (Portugal)

Work Model : Remote, with an initial 2-week training in Porto

Employment Type : Full-Time

Remuneration : Base salary + performance bonuses

What You’ll Do :

  1. Provide top-notch technical support in French (for clients) and English (for developers) via chat and voice.
  2. Troubleshoot product-related issues using MySQL, escalating complex matters as needed.
  3. Maintain a high standard of customer satisfaction by ensuring timely, professional responses.
  4. Act as a critical link between customers and developers, ensuring clear communication of technical details.

What We’re Looking For :

  1. Native / fluent in French and proficient in English (B2 or higher).
  2. Solid knowledge of MySQL.
  3. Familiarity with Postman is a plus
  4. Ready to work on shift rotation, Monday to Friday, 7 AM to 7 PM.
  5. Tech-savvy, customer-focused, and able to adapt quickly.

What’s On Offer :

  1. Competitive salary with performance bonuses.
  2. Remote work flexibility, plus a monthly allowance for home office expenses.
  3. Support during training in Porto, including accommodation.
  4. Join a dynamic, multicultural team that’s as passionate and friendly as it is talented

Become a vital part of a rapidly growing FinTech support team

#J-18808-Ljbffr

  • Madrid, España Wibit Consulting & Services A tiempo completo

    In collaboration, we are thrilled to partner with a top-tier Outsourcing/BPO consultancy to welcome a skilled Technical Support Representative to join their Fin Tech support team in Portugal Position: Technical Support Representative Location: Remote (Portugal) Work Model: Remote, with an initial 2-week training in Porto Employment Type: Full-Time...


  • Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In collaboration, we are thrilled to partner with a top-tier Outsourcing/BPO consultancy to welcome a skilled Technical Support Representative to join their FinTech support team in Portugal!Position: Technical Support Representative Location: Remote (Portugal) Work Model: Remote, with an initial 2-week training in Porto Employment Type: Full-Time...


  • Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completo

    In collaboration, we are thrilled to partner with a top-tier Outsourcing/BPO consultancy to welcome a skilled Technical Support Representative to join their FinTech support team in Portugal! Position: Technical Support RepresentativeLocation: Remote (Portugal)Work Model: Remote, with an initial 2-week training in PortoEmployment Type: Full-TimeRemuneration:...


  • Madrid, España buscojobs España A tiempo completo

    In collaboration, we are thrilled to partner with a top-tier Outsourcing / BPO consultancy to welcome a skilled Technical Support Representative to join their FinTech support team in Portugal!Position : Technical Support RepresentativeLocation : Remote (Portugal)Work Model : Remote, with an initial 2-week training in PortoEmployment Type :...


  • Madrid, España buscojobs España A tiempo completo

    In collaboration, we are thrilled to partner with a top-tier Outsourcing / BPO consultancy to welcome a skilled Technical Support Representative to join their FinTech support team in Portugal!Position : Technical Support RepresentativeLocation : Remote (Portugal)Work Model : Remote, with an initial 2-week training in PortoEmployment Type :...


  • Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In collaboration, we are thrilled to partner with a top-tier Outsourcing/BPO consultancy to welcome a skilled Technical Support Representative to join their FinTech support team in Portugal!


  • Madrid, España Wibit Consulting & Services A tiempo completo

    In Collaboration, we are thrilled to support a leading Outsourcing/BPO company in their search for a French-speaking Customer Service Representative to join their vibrant team in Barcelona.If you're passionate about customer care, quick on your feet, and ready to start your next adventure in beautiful Barcelona, this role is tailored for you Position :...


  • Madrid, España Axionova Engineering Limited A tiempo completo

    .Job Description At Axionova Engineering Ltd. the Technical Support Representative is the primary contact for clients seeking technical help with our products and services. This role focuses on diagnosing issues, providing effective solutions, and ensuring excellent customer satisfaction. You will work closely with other teams to improve product performance...


  • Madrid, España Zephyrus Engineering Limited A tiempo completo

    .At Zephyrus Engineering Limited The Technical Support Representative serves as the primary point of contact for clients seeking technical assistance with our services. This role involves diagnosing issues, providing solutions, and ensuring high levels of customer satisfaction while collaborating with cross-functional teams to enhance product performance and...


  • Madrid, España Axionova Engineering Limited A tiempo completo

    Job Description At Axionova Engineering Ltd. the Technical Support Representative is the primary contact for clients seeking technical help with our products and services. This role focuses on diagnosing issues, providing effective solutions, and ensuring excellent customer satisfaction. You will work closely with other teams to improve product performance...


  • Madrid, España Zephyrus Engineering Limited A tiempo completo

    At Zephyrus Engineering Limited The Technical Support Representative serves as the primary point of contact for clients seeking technical assistance with our services.This role involves diagnosing issues, providing solutions, and ensuring high levels of customer satisfaction while collaborating with cross-functional teams to enhance product performance and...


  • Madrid, España Axionova Engineering Limited A tiempo completo

    Job Description At Axionova Engineering Ltd. the Technical Support Representative is the primary contact for clients seeking technical help with our products and services.This role focuses on diagnosing issues, providing effective solutions, and ensuring excellent customer satisfaction.You will work closely with other teams to improve product performance and...

  • Technical Support

    hace 6 meses


    Madrid, España Novasyte A tiempo completo

    Join us on our exciting journey! We are looking for a Technical Support - French Speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope includes...


  • Madrid, España buscojobs España A tiempo completo

    Job DescriptionAt Axionova Engineering Ltd., the Technical Support Representative is the primary contact for clients seeking technical help with our products and services. This role focuses on diagnosing issues, providing effective solutions, and ensuring excellent customer satisfaction. You will work closely with other teams to improve product performance...


  • Madrid, España Axionova Engineering Limited A tiempo completo

    Job Description At Axionova Engineering Ltd. the Technical Support Representative is the primary contact for clients seeking technical help with our products and services. This role focuses on diagnosing issues, providing effective solutions, and ensuring excellent customer satisfaction. You will work closely with other teams to improve product performance...


  • Madrid, España buscojobs España A tiempo completo

    Job Description At Axionova Engineering Ltd., the Technical Support Representative is the primary contact for clients seeking technical help with our products and services. This role focuses on diagnosing issues, providing effective solutions, and ensuring excellent customer satisfaction. You will work closely with other teams to improve product performance...


  • Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, we are thrilled to support a leading Outsourcing/BPO company in their search for a French-speaking Customer Service Representative to join their vibrant team in Barcelona. If you’re passionate about customer care, quick on your feet, and ready to start your next adventure in beautiful Barcelona, this role is tailored for you!Position:...


  • Madrid, España Planet A tiempo completo

    .remote typeHybridlocationsMadrid Office - Spaintime typeFull timeposted onPosted Yesterdayjob requisition idJR08899About UsPlanet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for...


  • Madrid, España Planet A tiempo completo

    remote typeHybridlocationsMadrid Office - Spaintime typeFull timeposted onPosted Yesterdayjob requisition idJR08899About UsPlanet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for...


  • Madrid, España Planet A tiempo completo

    remote typeHybridlocationsMadrid Office - Spaintime typeFull timeposted onPosted Yesterdayjob requisition idJR08899About UsPlanet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for...