Contact Center Executive
hace 7 días
Global Contact Center Executive - French HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality. Global Contact Center Executive to join our dynamic Contact Center team. delivering unique holiday experiences to our customers . The primary responsibility of this role is to assist clients—including tour operators, travel agencies, and end customers—with their inquiries, liaise with suppliers, and manage bookings in alignment with the standards and procedures of the Operations Department. Document all call activity clearly and accurately in the Back Office system. Respond promptly and precisely to online and email requests. Monitor and manage bookings, including reservations, special requests, amendments, and cancellations. Escalate issues appropriately, following Contact Center protocols. Maintain high standards of service quality and professionalism. Meet established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). English French (Consistent focus and enthusiasm throughout the work shift. You will have the opportunity to work for a company that is going through significant change in becoming the world ́s leading travel services provider.
-
Contact Center Executive
hace 2 semanas
Madrid, España HBX Group A tiempo completoGlobal Contact Center Executive - FrenchRecuerde revisar su CV antes de enviar la solicitud. Además, asegúrese de leer todos los requisitos relacionados con este puesto.About usHBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and...
-
French Global Contact Center Executive
hace 2 semanas
Madrid, España HBX Group A tiempo completoA global technology partner in the travel industry is seeking a Global Contact Center Executive fluent in French. This role involves assisting clients and suppliers with inquiries, managing bookings, and maintaining service quality. You will support the core mission of delivering unique holiday experiences. The ideal candidate should have strong...
-
Contact Center Executive
hace 1 semana
Madrid, España HBX Group A tiempo completoGlobal Contact Center Executive - FrenchAsegúrese de presentar su candidatura con toda la información solicitada, tal como se expone en la descripción del puesto a continuación.About usHBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local...
-
Contact Center Executive
hace 1 semana
Madrid, España HBX Group A tiempo completoGlobal Contact Center Executive - FrenchAsegúrese de presentar su candidatura con toda la información solicitada, tal como se expone en la descripción del puesto a continuación.About usHBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together...
-
Contact Center Executive
hace 7 días
Madrid, España HBX Group A tiempo completoGlobal Contact Center Executive - FrenchAsegúrese de presentar su candidatura con toda la información solicitada, tal como se expone en la descripción del puesto a continuación.About usHBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together...
-
Contact Center Executive
hace 7 días
Madrid, España HBX Group A tiempo completoGlobal Contact Center Executive - French Asegúrese de presentar su candidatura con toda la información solicitada, tal como se expone en la descripción del puesto a continuación. About us HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local...
-
Contact Center Executive
hace 2 semanas
Madrid, España HBX Group A tiempo completoGlobal Contact Center Executive - French¿Le gusta esta oportunidad? Asegúrese de inscribirse rápido, ya que se espera un gran volumen de solicitudes. Desplácese hacia abajo para leer la descripción completa del puesto.About usHBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers,...
-
Contact Center Executive
hace 1 semana
Madrid, España HBX Group A tiempo completoGlobal Contact Center Executive - FrenchSolicitar este puesto es sencillo. Desplácese hacia abajo y haga clic en "Solicitar" para ser considerado para esta posición.About usHBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global...
-
Contact Center Executive
hace 1 semana
Madrid, España HBX Group A tiempo completoGlobal Contact Center Executive - FrenchSolicitar este puesto es sencillo. Desplácese hacia abajo y haga clic en "Solicitar" para ser considerado para esta posición.About usHBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global...
-
Operador/a de call center/contact center
hace 2 semanas
Madrid, España HBX Group A tiempo completoGlobal Contact Center Executive - French HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game‑changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard‑to‑reach...
