*Customer Success Manager

hace 21 horas


Barcelona, España Tripadvisor A tiempo completo

Join our Movement and Champion Restaurant Culture At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners. Finding The Best Dining Experience For Our Diners Community Or Boosting Restaurant Performance For Our Restaurateurs Partners Has Never Been Easier Thanks To Our Signature Products. TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease. TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue. TheFork leads the restaurant booking market in Europe and operates in 11 countries. Under the Manager of Customer Success Manager for TFP, you be the owner and responsible party for growing and maintaining the active TFPay customer base. There is no team management in this role. Activating and onboarding restaurants to the TFPay solution, to drive the adoption of contactless payments as well as other payments powered products with our customer base (including supporting KYC process, training and continuous contact with restaurants to show case value). Be the Voice of Customer for TFPay, generating an in-depth understanding of customer needs and articulating them to the Head of Customer Success and Head of Payments You are French native and you feel comfortable in English You have at least 2 years experience as a customer success or



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