IT Support Engineer

hace 2 semanas


Madrid, España Nexthink A tiempo completo

Job DescriptionThe IT Support is responsible to ensure the best end user experience possible to all Nexthinkers. You will give on-site support to the Madrid office and make sure IT Operations run smoothly. You will work in a fast-growing team, being part of a fast decision-making process. Your ideas will be welcomed, and you will be supported in the day-to-day challenges you will face.  Responsibilities  Provide 1st and 2nd level Support to all end users with a genuine customer focus spirit  Perform hands-on maintenance and support at the workstation level, to include hardware and software technical issue resolution, software installations and upgrades, file backup and restoration activities, and vulnerability mitigation  Maintain focus on data security, following compliance requirements, company policies, and industry best practices  Help our end user community understand software  Administer domain security policies, i.e. 



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