Onboarding Consultant, German Speaking

hace 1 semana

barcelona, España SEMrush A tiempo completo

Onboarding Consultant, German Speaking (EMEA) Customer Success Barcelona Hi there We are Semrush, a global tech company developing our own product – a platform for digital marketers. Are you ready to be a part of it? This is your chance We’re hiring for Onboarding Consultant, German Speaking (EMEA). Tasks in the role Customer Onboarding: Own the first 30–60 days of the post‑sale journey, ensuring new and recently upgraded customers are set up for success. Develop and execute tailored onboarding and implementation plans aligned with each customer’s business goals. Value Realization & Goal Alignment: Identify customer priorities quickly and map them to Semrush product capabilities. Drive adoption of key features to expedite value realization and deliver measurable early wins. Relationship Management: Build strong relationships with key stakeholders quickly during onboarding to accelerate trust and time‑to‑value. Identify new contacts within customer organizations and pass them to the long‑term

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