IT Service Desk Administrator
hace 2 días
IT Service Desk Administrator (Barcelona)Join CrowdStrike as an IT Service Desk Administrator in Barcelona. CrowdStrike is a global leader in cybersecurity, protecting people, processes and technologies that drive modern organizations. Since 2011, our mission has remained to stop breaches, redefining modern security with the world’s most advanced AI-native platform.About The RoleThe CrowdStrike Information Technology Service Desk (ITSD) Team is looking for an IT Systems Administrator to join our team. The ITSD Team is a key component of the CrowdStrike global team and is critical to the smooth and effective daily operations of all CrowdStrike team members. This position will facilitate, implement, troubleshoot, and problem solve in support of our internal CrowdStrike users. Additionally, they will work to enhance the ITSD Team’s service delivery, systems, and operational process and procedures. This is an opportunity to work in a dynamic, fast‑paced and challenging environment. Candidates should be interested in expanding their breadth of knowledge, constantly learning new technologies and processes, solving difficult problems, coming up with creative and unorthodox solutions and thinking well on their feet, all in support of providing excellent customer service.What You’ll DoServe as a front‑line Service Desk team member by managing inbound support requests and facilitating resolution for our internal customers.Maintain an operational knowledge of the latest Mac, Windows and Linux OS server and desktop features, best practices and system/application configurations.Manage CrowdStrike endpoints via SCCM, Jamf and AirWatch. This includes monitoring, securing, updating, patching, troubleshooting, automating and optimizing laptop, desktop and mobile systems.Contribute to streamlining, optimizing and simplifying employee application experiences, improving application usability and interoperability, testing new application releases and researching new solutions to customer demands or recurring problem sets.Configure new‑hire systems and perform IT on‑boarding for new employees.Act as a local resource for hands‑on and eyes‑on assistance in the server/networking room.Potential occasional travel to remote offices for similar projects.Collaborate with IT Service Desk Team members and other teams’ subject matter experts when working on projects or new initiatives.Implement, improve and document new and existing policies, procedures and processes for various IT systems.Maintain inventory and assist with asset procurement, delivery and shipping.Provide support for A/V equipment in office conference rooms.Assist in supporting employees in the office as necessary.Assist with tasks as assigned by the manager which may involve providing support to other areas of the business, as required.What You’ll NeedEffective communication, patience, tenacity and follow‑through in tracking, troubleshooting and bringing to resolution internal customer support calls.Ability to explain complex technical concepts, procedures and policies to non‑technical internal customers; collaborate and coordinate with members of other teams to track, isolate and resolve technical issues.Strong task and time management skills with the ability to prioritize, triage, resolve and elevate in an efficient and effective manner.Intermediate knowledge of OS concepts and Active Directory
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IT Service Desk System Administrator
hace 14 horas
Barcelona, España CrowdStrike Holdings, Inc. A tiempo completoA leading cybersecurity company in Barcelona is seeking an IT Service Desk Administrator to facilitate and troubleshoot technical issues for internal users. The ideal candidate will have strong communication skills, a solid understanding of OS concepts, and experience with endpoint management tools like SCCM, Jamf, and AirWatch. This role offers...
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IT Service Desk System Administrator
hace 2 días
Barcelona, España CrowdStrike Holdings, Inc. A tiempo completoIT Service Desk Administrator (Barcelona) page is loaded## IT Service Desk Administrator (Barcelona)locations: Full timeposted on: Posted Todayjob requisition id: R24700**About the Role:**The CrowdStrike Information Technology Service Desk (ITSD) Team is looking for an IT Systems Administrator to join our team. The ITSD Team is a key component of the...
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IT Service Desk Administrator
hace 4 días
Barcelona, España CrowdStrike Holdings, Inc. A tiempo completoIT Service Desk Administrator (Barcelona) page is loaded## IT Service Desk Administrator (Barcelona)locations: Spain - Barcelonatime type: Full timeposted on: Posted Todayjob requisition id: R24700**About the Role:**The CrowdStrike Information Technology Service Desk (ITSD) Team is looking for an IT Systems Administrator to join our team. The ITSD...
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IT Service Desk Administrator — Remote
hace 4 días
Barcelona, España CrowdStrike Holdings, Inc. A tiempo completoA leading cybersecurity company in Barcelona is seeking an IT Service Desk Administrator to facilitate and troubleshoot technical issues for internal users. The ideal candidate will have strong communication skills, a solid understanding of OS concepts, and experience with endpoint management tools like SCCM, Jamf, and AirWatch. This role offers...
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IT Service Desk Administrator
hace 14 horas
Barcelona, España CrowdStrike A tiempo completoAs a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to...
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IT Service Desk Administrator
hace 4 días
Barcelona, España CrowdStrike A tiempo completoAs a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on...
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Barcelona IT Service Desk Specialist — Endpoint
hace 2 días
Barcelona, España CrowdStrike A tiempo completoA leading cybersecurity firm in Barcelona is looking for an IT Service Desk Administrator to manage support requests and enhance service delivery. This entry-level full-time role emphasizes technical skills, such as OS knowledge and problem-solving capabilities. Candidates should demonstrate effective communication and task management skills to contribute to...
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IT Service Desk Administrator
hace 6 días
Barcelona, Barcelona, España CrowdStrike A tiempo completoAs a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to...
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IT Service Desk Agent
hace 4 días
Barcelona, España BCD Travel Corporate A tiempo completo**Do you want to work in a fast-paced and exciting environment, where no two days are the same? We’re looking for a IT Service Desk Technician who enjoys both a buzz and a challenge.** **IT Service Desk Agent** - Fulltime, homebased in Spain_ The IT Service Desk Technician represents the ICT Organization as a member of the IT Service Desk for Europe. The...
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IT Service Desk Administrator
hace 6 días
Barcelona, Barcelona, España CrowdStrike A tiempo completoAs a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to...
