Client Success Manager

hace 1 semana

Barcelona, España Inbenta A tiempo completo

Company Overview Inbenta is a global technology company headquartered in Allen, Texas with offices and team members around the world. We develop an Automatic Language Processing (or Natural Language Processing – NLP) engine, which provides answers to human intentions formulated in natural language. Based on our proprietary and patented technology, Inbenta builds a set of conversational solutions for businesses such as chatbots, knowledge management tools, digital demos, and search engines. Our customers include many global blue-chip companies in Banking, Insurance, Automotive, Services, Retail, Transportation, and other sectors.Role Summary As a Client Success Manager, you will be responsible for maintaining consistent communication with customers and proactively identifying new opportunities for additional sales or cross-selling. This is a high-impact, customer-facing position that combines sales expertise and strategic thinking to proactively identify and pursue upsell and cross-sell opportunities, consistently driving increased value for both the customer and the organization.Key Responsibilities Understand the needs of your customers and effectively align Inbenta solutions to solve those needs.  Manage and retain current business through proactive engagement, servicing, and support.  Generate, cross sell and upsell opportunities to share with the Sales team for revenue expansion  Work collaboratively with cross functional teams such as Client Experience, Delivery, Development, and Product Teams in identifying, capturing, and tracking the solution success criteria.  Actively monitor client activity and proactively work with clients to realization of the full value of the Inbenta solution  Create and manage quarterly business reviews to engage customers in innovation of new solutions and continuous improvement of current implementations.  Develop high levels of customer engagement and satisfaction while focusing on revenue growth.  Single point of ownership and contact with customers and internal stakeholders  Be the Voice of the Customer: partner with cross-functional teams to translate customer business needs and product insights into new solutions and capabilities  Maintain engagement with customers to monitor

  • Senior Client Success Manager

    hace 1 día

    barcelona, España ADP A tiempo completo

    Senior Client Success Manager – ADP Join to apply for the Senior Client Success Manager role at ADP Join to apply for the Senior Client Success Manager role at ADP Get AI-powered advice on this job and more exclusive features. Global Payroll – Mid-market Client Success Senior Client Success Manager (Sr. CSM) The Client Success team within the ESI Global...

  • Client Success Manager

    hace 1 semana

    Barcelona, España CBT A tiempo completo

    Job Title: Client Success Manager (Spanish-speaking) Location: Barcelona, SpainWork Type: Hybrid / OnsiteEmployment Type: Full-time About the Role: We are looking for a proactive and relationship-driven Client Success Manager to join our growing team in Barcelona. In this role, you'll act as the main point of contact for our Spanish-speaking clients,...

  • Client Success Manager

    hace 1 día

    Barcelona, España CBT A tiempo completo

    Client Success Manager (Spanish-speaking) About the job Client Success Manager (Spanish-speaking) Job Title: Client Success Manager (Spanish-speaking) Location: Barcelona, SpainWork Type: Hybrid / OnsiteEmployment Type: Full-timeAbout the Role: We are looking for a proactive and relationship-driven Client Success Manager to join our growing team in Barcelona...

  • Senior Client Success Manager

    hace 7 días

    Barcelona, España ADP A tiempo completo

    Global Payroll - Client Success Manager (CSM) The Client Success Manager (CSM) serves as an advocate of ADP’s Global Payroll Solution and Service capabilities, while driving ADP’s message as a world leader in the Global Payroll industry into the client base. Within the Client Success, this role is 100% dedicated to our ADP Global Payroll Client, which...

  • Senior Client Success Manager

    hace 4 días

    Barcelona, España ADP A tiempo completo

    Global Payroll - Mid-market Client Success Senior Client Success Manager (Sr. CSM) The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients. This division is paramount to the success...

  • Senior Client Success Manager

    hace 4 días

    Barcelona, España ADP A tiempo completo

    Global Payroll – Mid-market Client SuccessSenior Client Success Manager - Temporary contact until September 2026.(Sr. CSM)The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients. This...

  • Client Success Manager

    hace 2 semanas

    Barcelona, España Benevity A tiempo completo

    **Meet Benevity** Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We're also...

  • Senior Client Success Manager

    hace 2 semanas

    Barcelona, España ADP A tiempo completo

    The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients. This division is paramount to the success of the Multi-Country Payroll business, impacting client growth, engagement, and...

  • Senior Client Success Manager

    hace 4 días

    Barcelona, España ADP A tiempo completo

    **_Global Payroll - Enterprise or Mid-market Client Success_** **_Senior Client Success Manager_** **_(Sr. CSM)_** The Client Success team within the **ESI Global** **Payroll **organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients. This...

  • Senior Client Success Manager

    hace 2 semanas

    Barcelona, Barcelona, España ADP A tiempo completo

    Global Payroll – Mid-market Client Success Senior Client Success Manager - Temporary contact until September 2026.  (Sr. CSM)   The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global...