Dutch Speaking Customer Service Representative

hace 4 días


Barcelona, España Essence Coaching Group A tiempo completo

Dutch Speaking Customer Service Representative Location: Athens, Greece Schedule: Monday – Sunday, 08:00–00:00 (rotational shifts) Salary: 1,500 Eurogross per month About the Job Are you a Dutch speaker ready for an international career move? Join a dynamic, multicultural team in Athens and support customers of a global travel platform. This role offers relocation support , paid training, and the opportunity to gain valuable international experience while living in one of Europe’s most vibrant cities. You will play a key role in delivering excellent customer service by assisting users with booking‑related inquiries and ensuring a smooth, positive experience across all communication channels. What You’ll Do Customer Support: Handle customer inquiries via phone, email, and chat. Booking Assistance: Support customers with reservations, changes, cancellations, and payments. Problem Solving: Resolve customer issues efficiently and professionally. Quality & Accuracy: Ensure accurate documentation and compliance with procedures. High‑Volume Interaction: Manage multiple customer interactions daily with empathy and care. Team Collaboration: Work closely with colleagues to maintain high service standards. What You’ll Bring Language Skills: C1/C2 level of Dutch and good level of English. Customer‑First Mindset: Strong communication and problem‑solving skills. Experience: Previous customer service or hospitality experience is a plus. Flexibility: Willingness to work rotating shifts. Professionalism: Calm, solution‑oriented approach. Team Spirit: Comfortable working in a multicultural environment. Perks and Benefits Relocation Support: Assistance with moving to Greece and settling in Athens. Competitive Salary: 1,500 Eurogross per month. Paid Training: Full onboarding and continuous support. International Work Environment: Multicultural and inclusive workplace. Career Development: Build valuable customer service experience. Lifestyle Opportunity: Live and work in sunny Athens. #J-18808-Ljbffr



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