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Back Office Order Management Technician

hace 2 semanas


Madrid, España Isdin A tiempo completo

About us We are an international dermocosmetic company with a clear purpose: Inspire everyone we touch to enjoy healthy, happy, beautiful lives. We are a purpose-driven company, and we want your day to day to have a positive impact on our communities and planet. We are proud to be B Corp certified. However, forming part of the solution also comes with great responsibility: to be a force for change towards a more sustainable world. Do you want to join the Challenge? What are we looking for? We are looking for a Back Office Order Management Technician. What are we offering? By joining Isdin, you can change the life of a lot of people worldwide.  In addition, we offer some interesting benefits, what makes us a top employer company: Flexible entry hours and home office policy.  Private medical insurance. Discount in our employee store.  Wellness benefits. Christmas lot with several products. What will your challenges be? Design and implement Isdin's corporate back-office order-to-cash processes to achieve customer experience objectives at minimum cost (product master data, ATP, order entry), aligned with all Isdin departments. Manage Germany's ATP (order) process, coordinating with Marketing DE, BITs, and warehouses (external providers SK, D&O) Are you the one we are waiting for? Education: Bachelor's degree in Engineering or Business Administration (ADE). Experience: Minimum of 3 years in a similar role, with a strong understanding of Customer Care operations. Languages : Fluent in English and Spanish. German is a plus. Others: Proficient in Excel, SAP SD, and EDI. Equal Employment Opportunities Employer At ISDIN, we care above all about the talent you bring. That is why, throughout the recruitment process, we will respect the principle of equal opportunities, refrain from any kind of discriminatory attitude while always fostering our respect for people.