Benefits Specialist

Company Description MCV - Manufacturing Commercial Vehicles, established in 1995 by Eng. Karim Ghabbour, is a leading provider of transport solutions across the globe. Recognized as a top bus manufacturer in the Middle East and Africa, MCV produces a wide range of buses including coaches, city buses, off-road buses, minibuses, and special application buses. Our products are customized to meet the specific standards and requirements of diverse markets, with MCV buses operating in regions like the UK, Europe, Australia, the Asia-Pacific, Africa, and the Gulf. MCV is committed to delivering innovative, high-quality, reliable, and cost-effective transport solutions to its customers worldwide. Role Description This is a full-time, on-site Benefits Specialist role based in Sub-Cira. The Benefits Specialist will be responsible for managing employee benefits programs, including health and insurance plans, ensuring compliance with relevant regulations, and addressing employee benefit-related inquiries. Daily tasks include coordinating benefits administration, assisting with claims, overseeing FMLA processes, and maintaining employee records. The individual will also provide exceptional customer service and clear communication to employees regarding their benefits options and entitlements. Qualifications Strong expertise in Benefits Administration and familiarity with insurance policies and processes Knowledge of the U.S. Family and Medical Leave Act (FMLA) and experience applying its requirements Excellent Communication and Customer Service skills to effectively explain benefits to employees and resolve inquiries Highly organized with attention to detail and proficiency in maintaining accurate records Bachelor's degree in Human Resources, Business Administration, or a related field is preferred Relevant certifications, such as a Certified Employee Benefits Specialist (CEBS), are a plus Proficiency with HR and benefits management tools and software is advantageous