Safer Gambling Executive
hace 5 días
Job DescriptionThe Safer Gambling Executive supports the day-to-day operational delivery of safer gambling activities. The role focuses on executing reviews, monitoring alerts, maintaining accurate records, and interacting with customers under guidance, ensuring that safer gambling policies and procedures are consistently applied.This role within the Safer Gambling function is designed to build experience in customer protection, regulatory compliance, and responsible gambling practices, with clear progression toward an Analyst position.Monitoring & Case HandlingReview customer accounts flagged for safer gambling concerns, following established procedures and guidance.Monitor alerts generated by systems or Customer Support and take appropriate action within defined thresholds.Escalate complex or high-risk cases to Analysts or Senior team members when required.Documentation & Record KeepingMaintain clear, accurate, and well-organised case notes to ensure full auditability and management visibility.Ensure all actions taken are properly recorded in CRM and internal tools.Customer InteractionCommunicate with customers regarding safer gambling interactions in a clear, supportive, and professional manner.Promote responsible gambling behaviours and provide appropriate tools and information to customers.Operational SupportSupport the Safer Gambling team with daily operational tasks and workload management.Assist in preparing information for
-
Safer Gambling Executive
hace 5 días
Ceuta, España The Rank Group A tiempo completoThe Safer Gambling Executive supports the day-to-day operational delivery of safer gambling activities. The role focuses on executing reviews, monitoring alerts, maintaining accurate records and interacting with customers under guidance ensuring that safer gambling policies and procedures are consistently applied.This role within the Safer Gambling function...
-
Safer Gambling Executive
hace 2 semanas
Ceuta, España Rank International A tiempo completoJob DescriptionThe Safer Gambling Executive supports the day-to-day operational delivery of safer gambling activities. The role focuses on executing reviews, monitoring alerts, maintaining accurate records, and interacting with customers under guidance, ensuring that safer gambling policies and procedures are consistently applied. This role within the Safer...
-
Safer Gambling Executive
hace 3 días
Ceuta, España Grosvenor Casinos Limited A tiempo completoJob Description The Safer Gambling Executive supports the day-to-day operational delivery of safer gambling activities. The role focuses on executing reviews, monitoring alerts, maintaining accurate records, and interacting with customers under guidance, ensuring that safer gambling policies and procedures are consistently applied. This role within the Safer...
-
Safer Gambling Executive
hace 2 semanas
Ceuta, España The Rank Group A tiempo completoCompany Description Rank International (Part of Rank Group) is a leading online gaming operator in the Spanish markets with an expanding online and offline portfolio focused on bingo, casino and sports betting with 4 leading brands: YoCasino, YoBingo, YoSports and Enracha and soon we will be launching in Portugal! Our goal is to provide entertainment to our...
-
Safer Gambling Executive
hace 2 semanas
Ceuta, España The Rank Group A tiempo completoThe Safer Gambling Executive supports the day-to-day operational delivery of safer gambling activities. The role focuses on executing reviews, monitoring alerts, maintaining accurate records, and interacting with customers under guidance, ensuring that safer gambling policies and procedures are consistently applied. This role within the Safer Gambling...
-
Safer Gambling Associate
hace 5 días
Ceuta, España Grosvenor Casinos Limited A tiempo completoA leading gaming company in Ceuta seeks a Safer Gambling Executive to support day-to-day safer gambling activities, ensuring compliance and customer protection. Responsibilities include reviewing flagged accounts, monitoring alerts, and interacting with customers professionally. Candidates should have experience in customer-facing roles, an interest in...
-
CRM Executive Spain
hace 5 días
Ceuta, España Betway Group A tiempo completoKick-start your career in the online gaming world and experience the very latest in technology and innovation. Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”, or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you...
-
Casino Games Executive
hace 3 días
Ceuta, España Rank International A tiempo completo**Company Description** Rank International (Part of Rank Group) is a leading online gaming operator in the Spanish markets with an expanding online and offline portfolio focused on bingo, casino and sports betting with 4 leading brands: YoCasino, YoBingo, YoSports and Enracha. Our goal is to provide entertainment to our customers with our websites and apps...
-
Vip Team Leader
hace 6 días
Ceuta, España Entain A tiempo completo**Company Description** We’re Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 25 well-known brands and over 24,000 people, but we all play for the same team. When we win, we win together. Our vision is to be the world leader in betting, gaming and interactive...
-
Vip Team Leader
hace 5 días
Ceuta, España Entain plc A tiempo completoCompany Description We're Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 25 well-known brands and over 24,000 people, but we all play for the same team. When we win, we win together. Our vision is to be the world leader in betting, gaming and interactive entertainment by...
