Regional IT Service Delivery Manager
hace 18 horas
Description The opportunity We're looking for a Regional Service Delivery Manager to lead IT service delivery within our Europe region, serving as the critical bridge between central IT services and our Service Business Unit across multiple Service sites. In this role, you'll directly engage with Hub Managers, LSU Managers, business application owners, and IT stakeholders to ensure consistent, reliable IT infrastructure and applications are delivered to every location. You'll tackle the complexity of supporting distinct operational needs across diverse sites while maintaining alignment with global standards—balancing local business requirements against enterprise IT strategy, managing escalations, and translating business demands into effective technology solutions. How you'll make an impact Act as the key interface and single point of contact between central IT services and our Service Business Unit across multiple Service sites within the region Consult directly with Hub Managers, LSU Managers, and business application owners on IT-related topics to understand operational needs and deliver tailored solutions Ensure end-to-end IT service delivery across all Service sites, including operational management and coordination with global IT support and third-party suppliers Aggregate and prioritize demands from diverse business stakeholders, translating requirements into actionable IT service improvements and new capabilities Lead escalation management and coordinate resolution of issues across sites, maintaining service continuity while addressing local and regional priorities Oversee the implementation of global IT standards and processes in local environments, ensuring consistent policy compliance across all locations Develop and maintain comprehensive understanding of each site's operational requirements, systems architecture, and stakeholder landscape to inform regional strategy Serve as the SPOC for global IT projects and changes, ensuring smooth coordination between business units and central IT while minimizing operational disruption Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines. Your background Bachelor's degree in information technology, business, engineering, or a related field 10+ years of professional experience in IT operations, service delivery, infrastructure management, or related IT leadership roles 5+ years of experience managing complex, multi-site or global projects with cross-functional teams and diverse stakeholders Demonstrated ability to manage stakeholder relationships across multiple organizational levels and business functions Experience with manufacturing operations methods, process, and change management is an advantage. Strong proficiency with IT service management platforms (ServiceNow), Microsoft enterprise tools (Azure, DevOps, Office 365), and process improvement methodologies Experience in complex stakeholder scenarios, cross-functional problem solving and advanced understanding of IT procedures and policies, together with end-to-end business processes knowledge. #J-18808-Ljbffr
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Regional IT Service Delivery Manager
hace 17 horas
Madrid, España Hitachi Vantara Corporation A tiempo completoDescriptionThe opportunityWe're looking for a Regional Service Delivery Manager to lead IT service delivery within our Europe region, serving as the critical bridge between central IT services and our Service Business Unit across multiple Service sites. In this role, you'll directly engage with Hub Managers, LSU Managers, business application owners, and IT...
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Regional IT Service Delivery Manager
hace 17 horas
Madrid, Madrid, España Hitachi A tiempo completoDescriptionThe opportunityWe're looking for a Regional Service Delivery Manager to lead IT service delivery within our Europe region, serving as the critical bridge between central IT services and our Service Business Unit across multiple Service sites. In this role, you'll directly engage with Hub Managers, LSU Managers, business application owners, and IT...
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Regional IT Service Delivery Manager
hace 3 días
Madrid, Madrid, España Hitachi A tiempo completoLocation:Zurich, Zurich, SwitzerlandJob ID: R0111929Date Posted: Company Name:HITACHI ENERGY HOLDINGS LTDProfession (Job Category):IT, Telecom & InternetJob Schedule: Full timeRemote:NoJob Description:The opportunityWe're looking for a Regional Service Delivery Manager to lead IT service delivery within our Europe region, serving as the critical bridge...
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Europe IT Service Delivery Lead
hace 17 horas
Madrid, España Hitachi Vantara Corporation A tiempo completoA global technology company is seeking a Regional Service Delivery Manager in Madrid, Spain. This role involves leading IT service delivery across multiple sites, ensuring compliance with global standards, and managing relationships with diverse stakeholders. Candidates should have a Bachelor's degree in IT or a related field, along with significant...
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Careers: IT Service Delivery Manager
hace 1 semana
Madrid, España Sulzer A tiempo completoGF_IT-E484 IT Service Delivery Manager - Full Time - Madrid, Spain Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. Sulzer is transforming its IT operating model to better meet business needs...
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Service Delivery Manager
hace 1 semana
Madrid, España EOS IT Solutions A tiempo completoOUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...
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IT Service Delivery Technician
hace 2 semanas
Madrid, Madrid, España Xylem A tiempo completoXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate...
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IT Service Delivery Technician
hace 2 semanas
Madrid, Madrid, España Xylem A tiempo completoXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate...
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Service Delivery Manager: IT Release
hace 3 días
Madrid, España Nationale-Nederlanden A tiempo completoA leading insurance company in Madrid is seeking a Service Delivery Manager to coordinate IT services and ensure smooth delivery to users. The candidate will manage release processes, work closely with various teams to meet business needs, and ensure that service operations align with established SLAs. Ideal applicants should possess a degree in computer...
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Information Technology Service Delivery Manager
hace 4 días
Madrid, España Sulzer A tiempo completoGF_IT-E484 IT Service Delivery Manager-Full Time-Madrid, Spain Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. Sulzer is transforming its IT operating model to better meet business needs and achieve...
