Service Delivery Manager

hace 2 semanas

Madrid, España JR Spain A tiempo completo

Location: Madrid, Spain About Thales Thales designs and implements identity management and data protection solutions at the core of digital security. Our technologies support digital interactions for banks, governments, and organizations worldwide, ensuring trust and security in data exchange, identity verification, and encryption. Job Title: Service Delivery Manager (Hybrid) Job Details: Manage support and maintenance contracts related to Government Solutions, including software and hardware from Thales and third parties. Ensure customer satisfaction and contractual compliance, including SLAs. Handle technical support, incident, problem, and change management. Serve as the main customer interface for support and maintenance. Report on

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