Technical Support Representative

hace 4 semanas

Carmona, España Sutherland A tiempo completo

* Uses effective communications skills and appropriate support tools to resolve customer requests in a timely fashion, professionally guiding members through steps to resolve technical problems and issues

* Responsible in ensuring that customer expectations are met and are in line with policies, practices and procedures

Responsible in meeting predetermined targets, represent the client in a professional manner and should have strong customer service skills

*Meets and/or exceeds client requirements for deliverable output

* Ability to take initiative, multi-task, and prioritize

Job Types: Full-time, Permanent

Benefits:

  • Paid training

Schedule:

  • 8 hour shift
  • Night shift
  • Rotational shift

Supplemental Pay:

  • 13th month salary
  • Overtime pay
  • Performance bonus

Experience:

  • Technical Support Representative: 1 year (Preferred)

Language:

  • English (Preferred)
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