Senior Support Engineer
hace 20 horas
BESTSECRET is the leading European online destination for premium and luxury off‑price fashion. The Group offers its members in 27 countries across Europe a superior brand portfolio complemented by a high‑end shopping experience. At the same time, BESTSECRET enables its brand partners to clear overstock at scale with minimum visibility and maximum brand equity protection. The unique business model is based on its closed character with an invitation‑only customer membership, longstanding brand partner and customer relationships, combined with a tech‑focused mindset. BESTSECRET has a strong track record of profitable growth over many years. It generated preliminary revenues of approx. EUR 1,415 million in 2024 and employs around 2,300 people from over 90 nations. The Group draws on a heritage of 100 years in the textile and fashion industry and today is owned by Permira Funds and the founding families Schustermann and Borenstein.The Senior Support Engineer will act as an interface between the business departments and the related IT teams in the areas of Webshop, Content Production, and Campaign Planning. Responsible for independent and preventive trouble‑shooting, using the existing monitoring systems. They will also be the central point of contact for service and fault requests in connection with the various internal software applications.ResponsibilitiesSupporting campaign management with technical implementationSingle point of contact for support requests in connection with service requests, incidents, bugs and problems with the related (web) applications, reacting within our mandatory SLAsDocumentation and ticket processing in Jira and ServiceNowPrioritization, planning and implementation of necessary measures for operational service requestsIndependently manage the prioritization and fixing of problems with the support of the development team or other technical departmentsManaging bulk database reports or updates using SQLCreation and maintenance of process definitions in the knowledge databaseManagement of user accountsQualificationsMinimum of 3 years of experience in a support roleSound SQL experience, including querying and analyzing dataIncident management and process understandingExperience with ticket systemsKnowledge of agile methodsPractical experience with Scripting, Bulk data handling, Git, Jira, Confluence, ServiceNowJob Grade: L4At BESTSECRET, diversity isn't just a trend – it's our professional philosophy. We are dedicated to cultivating an inclusive workplace where everyone's unique talents and backgrounds are celebrated. Applicants from all backgrounds, experiences and perspectives are welcome to join us in our mission towards a more vibrant and inclusive future.#J-18808-Ljbffr
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Senior Support Engineer
hace 21 horas
granada, España BESTSECRET Group A tiempo completoBESTSECRET is the leading European online destination for premium and luxury off‑price fashion. The Group offers its members in 27 countries across Europe a superior brand portfolio complemented by a high‑end shopping experience. At the same time, BESTSECRET enables its brand partners to clear overstock at scale with minimum visibility and maximum brand...
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Senior Data Engineer
hace 4 días
Granada, España Talent Hackers A tiempo completoTalent Hackers, a leading global technology company, is seeking a highly skilled and experienced Senior Data Engineer to join our dynamic team. As a Senior Data Engineer, you will play a crucial role in designing, developing, and maintaining our data infrastructure and systems. **Responsibilities**: - Design, build, and optimize data pipelines and ETL...
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Software Engineer
hace 20 horas
Granada, España AgileEngine A tiempo completoSoftware Engineer (Senior) ID44885 role at AgileEngine4 weeks ago – Be among the first 25 applicantsAgileEngine is an Inc. 5000 company that creates award‑winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in application development and AI/ML, and our people‑first culture has earned us...
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IT Support Technician
hace 2 semanas
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Software Engineer
hace 1 día
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Software Engineer
hace 21 horas
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hace 6 días
granada, España Canonical A tiempo completoCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers,...
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Senior SRE
hace 2 días
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Senior Site Reliability
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Granada, España Canonical A tiempo completoSenior Site Reliability / Gitops EngineerCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's...
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Software Engineer
hace 4 días
Granada, España Canonical A tiempo completoCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers,...
