Frontline Contact Center Lead

hace 2 semanas


madrid, España ING A tiempo completo

A leading financial institution in Madrid is seeking a Contact Center Frontline Specialist to oversee daily operations and manage a team of agents. Responsibilities include ensuring high-quality customer interactions, optimizing performance, and analyzing performance data. The ideal candidate should have supervisory experience, be bilingual in Spanish and English, and possess strong leadership skills. This role offers a flexible working environment with numerous employee benefits, including health and life insurance.#J-18808-Ljbffr



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