After Sales Specialists
hace 1 semana
Online marketplaces have never been this awesome. Join Our Growing After-Sales Team Make life easier for chefs and hoteliers across Europe METRO Markets is growing its After-Sales Team and is now hiring in Azuqueca de Henares (Guadalajara, 30 min from Madrid), Düsseldorf, and Palma de Mallorca . Your mission: help our professional HoReCa customers keep their ovens hot, their fridges cool and their guests happy by resolving technical issues on equipment bought through the METRO / makro online marketplaces across Europe — including France, Germany, Spain, Portugal, Italy, Croatia, and Netherlands . What you’ll do Handle escalated after-sales dossiers (phone & email) coming from front-line Customer Service. Review customer evidence (photos, videos, error codes), diagnose the root cause and decide next steps. Guide customers through remote troubleshooting or dispatch a technician when on-site diagnostics are needed. Verify warranty coverage, prepare clear cost estimates for out-of-warranty repairs and negotiate fair solutions in line with our Generosity Framework. Act as the main contact for external service partners: track open jobs, remove blockers, keep everyone informed. Document every action in Freshdesk with the accuracy needed for carrier claims and legal follow-up. Work in a hybrid setup : part remote, part on-site (warehouse or local office depending on location), with hands-on access to the equipment you support. You've got Customer-centric mindset and genuine enjoyment in solving unique technical cases. Languages: fluent in English plus at least one additional language such as Italian, Croatian, French, German, Portuguese, Dutch or Spanish (the more, the better). Confidence to run step-by-step troubleshooting by phone or e-mail.You don’t need to be a certified engineer—curiosity and a willingness to learn are key, and we’ll train you thoroughly. Strong negotiation & complaint-handling skills; you stay calm when a chef is in the weeds. Experience coordinating with repair partners or field technicians (nice-to-have, not mandatory). Collaborative spirit: you work hand-in-hand with front-line CS agents to deliver a seamless customer journey.Readiness for a call-centre style environment—but with the extra perk of hands-on access to professional kitchen gear. We've got A dynamic, scale-up atmosphere backed by the global METRO / makro Group. Clear ownership from day one and room to innovate. Structured onboarding & continuous training (Freshdesk, Genesys, product know-how, error-code matrix). Hybrid working model depending on your location, including a modern workspace, laptop and — if needed — a company phone An engaged, multilingual team that values collaboration, humor and ownership. About us We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others.
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After Sales Specialists
hace 13 horas
Azuqueca de Henares, Düsseldorf, Madrid, Palma de Mallorca, España Metro Markets A tiempo completoOnline marketplaces have never been this awesome. Join Our Growing After-Sales TeamMake life easier for chefs and hoteliers across EuropeMETRO Markets is growing its After-Sales Team and is now hiring in Azuqueca de Henares (Guadalajara, 30 min from Madrid), Düsseldorf, and Palma de Mallorca.Your mission: help our professional HoReCa customers keep their...
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After Sales Specialist DE
hace 12 horas
Palma, España METRO Markets GmbH A tiempo completoOnline marketplaces have never been this awesome. Join Our Growing After-Sales Team! Make life easier for chefs and hoteliers across Europe METRO Markets is growing its After-Sales Team and is now hiring in Azuqueca de Henares (Guadalajara, 30 min from Madrid), Düsseldorf, and Palma de Mallorca . Your mission: help our professional HoReCa customers keep...
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Sales Executive
hace 5 días
Palma, España Kimpton Aysla Mallorca A tiempo completoOverview As Sales Executive you will develop business through direct sales solicitation for an assigned territory or market segment(s).Reports to the Commercial Director.Your day-to-day Actively prospect and qualify new business.Achieve personal and team goals as assigned.Negotiate guest room rates, meeting room rental, function space, and/or hotel services...
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Sales, Events
hace 13 horas
Palma, España Kimpton Aysla Mallorca A tiempo completoAbout Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human...
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Sales, Events
hace 11 horas
Palma, Baleares, España Kimpton Aysla Mallorca A tiempo completoAbout UsKimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style.Why We're HereWe believe heartfelt, human...
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Sales, Events
hace 12 horas
Palma, Baleares, España Kimpton Aysla Mallorca A tiempo completoAbout Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human...
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Shop based sales executive
hace 11 horas
Palma, Baleares, España WAVE Uniforms & Active Wear A tiempo completoWE ARE HIRING – SHOP BASED, SALES EXECUTIVE. Location: Palma de Mallorca, Santa Catalina Full-time | Monday–Friday, 9:00–17:00We are a well-established yacht uniform company in Palma, seeking a Sales Executive to join our growing team. This role is primarily shop-based, with occasional yacht visits and deliveries.What You'll Do:Assist with daily shop...
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Sales, Events
hace 12 horas
Palma, Baleares, España IHG Hotels & Resorts A tiempo completoAbout UsKimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux – Mallorca style.Why We're HereWe believe heartfelt, human...
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Sales, Events
hace 10 horas
Palma, Baleares, España Kimpton A tiempo completoAbout UsKimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux – Mallorca style.Why We're HereWe believe heartfelt, human...
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Sales Executive
hace 5 días
Palma, España Kimpton Aysla Mallorca A tiempo completoAbout Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. Why We're Here We believe heartfelt, human...
