Customer Service Representative with Italian, Spanish

hace 3 días

Barcelona, España CPM CX Centre A tiempo completo

Customer Service Representative with Italian, Spanish & English (Part-Time)Who We Are CPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an inclusive workplace where you can be your authentic self.Our Client is a global leader in household and healthcare products, dedicated to sustainability, innovation and social responsibility. We seek passionate Customer Service Representatives to join the team and deliver exceptional experiences to our valued customers.Mission Provide top‑notch support to customers through phone, email, chat and social media by addressing inquiries, resolving issues, and offering tailored solutions. Develop product knowledge, analyze customer concerns, implement effective solutions and promote brand values.Customer Support – Provide support through various channels.Product Knowledge – Understand the product range to answer questions accurately.Problem‑Solving – Identify root causes and implement solutions.Brand Advocacy – Promote brand values and foster positive experiences.RequirementsLanguage Proficiency – Fluency in Italian and Spanish with excellent written and verbal communication skills.English Language Skills – Strong proficiency.Customer Focus – Passion for helping people and delivering exceptional customer service.Empathy – Ability to understand customer needs with empathy.Organizational Skills – Attention to detail and ability to manage multiple tasks efficiently.Problem‑Solving – Proactive approach to solving challenges.BenefitsStart Date: 9th January 2026.Hours: 20 hours per week, Monday–Friday 10:00 am – 2:00 pm.Salary: €9,279 gross per year.Holidays: 24 working holidays pro‑rata.Work Model: Hybrid (6 days per month at office).Training: 3 weeks, Monday–Friday 10:00 am – 2:00 pm.Office Location: Barcelona (La Sagrera).Additional PerksCareer Growth – Ongoing training and development.Well‑being Support – Confidential counseling and resources.Perks & Discounts – Exclusive offers and rewards.Health Benefits – Discounted health insurance.Skill Development – LinkedIn Learning and certifications.Referral Program – Referral bonus.Let's discuss your future at CPM International#J-18808-Ljbffr

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