IT CRM Project Manager

Are you passionate about digital transformation and modern business applications? Are you a good communicator and mediator as well as a trust-generating point of reference? Then you are our new crew member We build and operate IT business applications (B2E) for customers in Switzerland based on Microsoft technologies (Azure, Dynamics 365, Microsoft 365). Happy customers and happy users are the foundation for our continued growth. As a CRM Project Manager, you play a central role in the further development of our business applications. In this role, you will lead and manage end-to-end projects—from requirements analysis to the successful implementation of innovative, value-driven solutions. You will work closely with clients, developers, and other consultants to drive digitalization and process efficiency through technology. Experience exciting adventures with us in our software development projects. Our team relies on a strong team spirit, an open and direct exchange as well as mutual empowerment.Join an amazing team of strong-performing thinkers and skilled developers, collaborating with colleagues based in Barcelona and Switzerland . How your day will look like You will lead exciting projects, ensuring quality, timelines, and budget alignment. Analyze client needs and design tailored solutions using CRM technologies. Act as the main point of contact for stakeholders and present progress to decision-makers at all levels. Collaborate with your team to implement robust, scalable solutions across Microsoft environments. Contribute to long-term client relationships and support change management and user adoption. Advise clients on best practices and innovation opportunities within the Microsoft Dynamics 365 CRM ecosystem. Your profile 5+ years of experience in IT project management, leading CRM implementation and integration projects (Dynamics 365, Salesforce, SAP CRM, Oracle Siebel CRM, etc.), from requirements gathering to delivery. Your professional background includes experience in a consultancy or external provider setting. You are an open, customer- and solution-oriented personality with a getting-things-done attitude, excellent at communicating with stakeholders at all hierarchical levels. A university degree in Business Informatics, Computer Science, or a related field. Experience with Dynamics 365 CRM (including Sales, Marketing, Customer Service, and Customer Insights) is highly desirable. Native level of German and very good level of English (minimum C1 level). If your experience looks a little different from what we’ve identified and you think you can add value to our crew, we’d love to learn more about you. If this sounds interesting to you and you have experience as a project manager, then we should talk. These are very exciting times to come on board at isolutions What does the Application Process look like? We work together and for one another. Everyone has their own responsibilities and brings their own personality and ability to the job. But there’s always time for a game of ping-pong or an after-work beer. #teamwork Work-Life Balance, Home Office and Workation How do you work? We believe in a hybrid model for maximum efficiency, which allows you to work flexibly. Do you want to combine work and vacation? Whether in the isolutions office, from home or workation - we make it possible. After all, a healthy work-life balance is important to us #wecareaboutyou Central Locations & Modern Offices All of our offices – Barcelona, Bern, Zurich, and Basel – are centrally located, so they are well connected and have good transport links. #stayconnected #whereveryouare Flat Hierarchies, open Feedback and Corporate Culture We believe in the skills and abilities of every employee. With us, it is not about climbing the career ladder – specialist and management skills are valued and rewarded equally. With us, you can get involved and make a difference. Exchange, open communication and feedback are all part of our corporate culture and are actively put into practice.So we can achieve success together. #bettertogether Events are in our DNA Hard work should be rewarded We always start the year with our annual kick-off, end the summer with a summer party and round off the year with a big Christmas party. But we also celebrate our successes throughout the year with quarterly parties, happenings and get-togethers – with the team and with clients. #celebratesuccesstogether #morefuntogether Visits to Switzerland We have an annual team event in Switzerland and travel there for customer visits. #travelandwork Employee Development Not only do we shape the future of our customers, we also offer our employees development opportunities – individually tailored to their personal needs. #shapeyourcareer Language Classes We are an international team with +10 different nationalities and offer Spanish, German and English classes. #polyglotteam + 1 Week of Corporate Social Responsibility Give something back to the world and your fellow human beings We want to encourage our employees to do good. That’s why we give every employee an extra week of leave for social commitments. #getinvolved #socialresponsibility #charity We always start the week together: Every Monday our CEO introduces the week, inspiring employees with their stories and celebrating their successes together. Afterward, we enjoy breakfast altogether. #mondayslikethis Contact Let's get in touch Project Manager & Team Lead Customer EngagementMaster's Degree in Management and Economics #J-18808-Ljbffr