Customer Rating Experience Associate
hace 5 días
Company Description Work smart, have fun and make an impact Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks. Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution. Learn more about our team and culture on EcoVadis careers page. Job Description You will support the Evaluation Services (EVS) Inquiry Center team in explaining assessment results to companies that have been rated by EcoVadis on their sustainability performance, by presenting our methodology, giving contextual information around their performance, and maintaining constructive discussions with customers. The ultimate goal of your role is to make sure that our rated customers are provided with highly professional support to maximize customer satisfaction and maintain continuous engagement.Support the team with day to day requests from rated companies all over the world: Act as a point of contact for our rated companies for their assessment-related questions. Ensure deadlines are respected, and high quality support is provided. Write responses in response to rated companies feedback/questions. Lead discussion and calls with rated companies and support them during live sessions Bring the methodology and EVS expertise to the Inquiry Center Assist customers in more effectively utilizing the EcoVadis scorecard to better identify improvement opportunities and drive corrective action plans. Collaborate with other departments to maximize transparency and customer satisfaction: Actively contribute to maintaining a high satisfaction level towards EcoVadis services. Collaborate with team members to ensure dissatisfied customers' frustrations are quickly and effectively addressed Establish and maintain strong engagement with both proactive & reactive outreach to rated customers. Develop trusted expertise relationships with key
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Customer Rating Experience Associate
hace 2 semanas
Barcelona, Barcelona, España EcoVadis A tiempo completoCompany Description Work smart, have fun and make an impactOur purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies...
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Customer Rating Experience Associate
hace 1 semana
Barcelona, Barcelona, España EcoVadis A tiempo completoWork smart, have fun and make an impactOur purpose is to guide all companies toward a sustainable world.EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into...
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Customer Rating Experience Associate
hace 4 días
Barcelona, España EcoVadis A tiempo completo**Company Description**: - Work smart, have fun and make an impact!_ **Our purpose is to guide all companies toward a sustainable world.** EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give...
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Italian Customer Experience Associate
hace 1 semana
Barcelona, España CBT A tiempo completoJob Title: Italian Customer Experience Associate (Onsite - Barcelona) Location: Barcelona, SpainEmployment Type: Full-timeRelocation Package & Welcome Bonus: €3,000 Welcome Bonus + Relocation Support About the Company: Our client, a global leader in customer support and IT services, is seeking an enthusiastic and dedicated Italian Customer Experience...
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Italian Customer Experience Associate
hace 2 semanas
Barcelona, Barcelona, España CBT A tiempo completoJob Title: Italian Customer Experience Associate (Onsite - Barcelona)Location: Barcelona, SpainEmployment Type: Full-timeRelocation Package & Welcome Bonus: €3,000 Welcome Bonus + Relocation SupportAbout the Company:Our client, a global leader in customer support and IT services, is seeking an enthusiastic and dedicated Italian Customer Experience...
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Customer Rating Experience Associate
hace 2 semanas
Barcelona, España Ecovadis A tiempo completoDescription You will support the Evaluation Services (EVS) Inquiry Center team in explaining assessment results to companies that have been rated by EcoVadis on their sustainability performance, by presenting our methodology, giving contextual information around their performance, and maintaining constructive discussions with customers. The ultimate goal of...
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Customer Rating Experience Associate
hace 1 semana
Barcelona, España EcoVadis A tiempo completoJob DescriptionYou will support the Evaluation Services (EVS) Inquiry Center team in explaining assessment results to companies that have been rated by EcoVadis on their sustainability performance, by presenting our methodology, giving contextual information around their performance, and maintaining constructive discussions with customers. The ultimate goal...
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Customer Experience Associate Manager
hace 3 días
Barcelona, Barcelona, España Dexcom A tiempo completoThe CompanyDexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting...
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German Customer Operations Associate
hace 1 semana
Barcelona, España CBT A tiempo completoJob Title: German Customer Operations AssociateLocation: Barcelona, Spain – Onsite or Hybrid (if applicable)Department: Customer Operations / Customer ExperienceEmployment Type: Full-Time About the Role: We are looking for a detail-oriented and customer-focused German-speaking Customer Operations Associate to join our team in Barcelona. In this role, you...
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Customer Service Associate
hace 3 días
Barcelona, España Dow Jones A tiempo completoThe Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron's,...
