German-Speaking Supervisor in Valencia-Relocation Provided
hace 2 semanas
Cross Border Talents is seeking a dedicated and motivated German-Speaking Supervisor to join our client's team in Valencia, Spain. In this role, you will oversee and guide a dynamic team, ensuring high levels of performance, customer satisfaction, and team motivation. This is a great opportunity for an experienced professional looking to take on a leadership role in a vibrant international environment.Working hours: Monday to Friday, 09.00 to 18.00 onsite. This is a full-time role, 40 hours/week. Key Responsibilities: 1. Team Management (30%) Monitor and report on team performance, including call and case handling. Provide regular feedback to agents, focusing on individual performance improvement and motivation. Lead and inspire your team to maintain high morale and low turnover rates. Organize weekly meetings to review team performance, share updates on new procedures, and communicate upcoming changes. Track and address the training needs of your team to enhance technical and communication skills. Collaborate with the HR department in the recruitment process, participating in second-round interviews and advising on staffing needs. Manage disciplinary actions effectively, in coordination with HR. 2. Organizational Responsibilities (20%) Organize and optimize team shifts. Ensure adherence to processes and procedures, stepping in to handle overflow calls or tickets when necessary. Address logistical issues, including office supplies and general working conditions. Provide support during critical incidents, escalations, and customer complaints. 3. Incident Management (25%) Handle incoming customer calls and emails, logging details and ensuring timely resolution in line with SLAs. Maintain in-depth knowledge of customer-specific applications. Ensure all contractual SLAs are consistently met. 4. Customer Contact (10%): prepare and present Service Level Reviews, maintaining ongoing communication with customers regarding cases, procedures, and tools. 5. Reporting (15%): collect and analyze performance metrics, reporting findings to management, the quality team, and customers as needed. Requirements: - Native proficiency in German and fluency in English (written and spoken). - Strong IT knowledge, including Windows/MS Office and internet configuration. - Proven sales experience and business acumen. - Experience managing a sales team. - Excellent communication skills and the ability to manage and implement change. - Strong customer care expertise. - Familiarity with IT platforms and applications. - EU member state passport of a valid Spanish residence permit Package Details Attractive salary Performance bonus Relocation assistance: up to 500 EUR flight + assistance in finding accommodation Permanent contract
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German-Speaking Supervisor in Valencia-Relocation Provided
hace 2 semanas
Valencia, Valencia, España Cross Border Talents A tiempo completoCross Border Talents is seeking a dedicated and motivated German-Speaking Supervisor to join our client's team in Valencia, Spain. In this role, you will oversee and guide a dynamic team, ensuring high levels of performance, customer satisfaction, and team motivation. This is a great opportunity for an experienced professional looking to take on a...
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German-Speaking Content Analyst- Relocation to Barcelona
hace 2 semanas
Valencia, España Cross Border Talents A tiempo completoGerman-Speaking Content Analyst- Relocation to Barcelona Job Openings German-Speaking Content Analyst- Relocation to Barcelona About the job German-Speaking Content Analyst- Relocation to Barcelona Are you a German speaker looking for a fresh experience in stunning Barcelona? Join our client's team as a Content Moderator and help maintain a safe and positive...
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Supervisor - German - Valencia
hace 7 días
Valencia, España JUJUR A tiempo completoPosition: German Supervisor Location: Valencia, Spain Employment type: Full-time **DUTIES AND RESPONSIBILITIES**: - Monitor and report team performance - Give agents feedback on their individual and motivate team members - Keep track of each agent’s training - Participate in the recruitment process close to HR Department - Organize and optimize...
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Hunter Business Lead
hace 6 días
Valencia, España JoB Training & Coaching A tiempo completoHunter Business Lead (German-speaking) Valencia | High Tech Industry 2 days ago Be among the first 25 applicants Base pay range Sales Lead (German-speaking) Valencia | High Tech Industry Industry: High Tech / IT Working Style: Hybrid Relocation: Allowed Generate new business leads, engage German-speaking prospects, and drive B2B growth. What we are looking...
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German Speaking Jr Sales
hace 6 días
Valencia, España Elemental Insights A tiempo completoGerman Speaking Jr Sales & Marketing Consultant in Barcelona w/Relocation Bonus We are seeking a dynamic and driven German‑speaking Marketing & Sales Assistant to join our team in Barcelona. This role offers a relocation bonus to help you make a smooth transition. Work Type: On‑site Location: Barcelona, Spain Relocation Bonus: Included for candidates...
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German-Speaking Sales
hace 6 días
Valencia, España Elemental Insights A tiempo completoA leading marketing consultancy is seeking a German-speaking Jr Sales & Marketing Consultant to join their team in Barcelona. This position involves daily communication with customers, supporting marketing initiatives, and assisting advertisers in the small and medium business sector. Candidates should have strong communication skills and experience in...
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Valencia, España Elemental Insights A tiempo completoGerman Speaking Jr Online Ads Sales Manager in Barcelona w/Relocation bonus Join to apply for the German Speaking Jr Online Ads Sales Manager in Barcelona w/Relocation bonus role at Elemental Insights. 4 days ago – Be among the first 25 applicants. As a Google Ads Account Manager , your primary responsibility is to drive sales growth by identifying and...
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Valencia, España Blu Selection A tiempo completoReady to launch your tech sales career in sunny Spain?We’re looking for a dynamic and driven German-speaking Sales Development Representative to join a fast-growing tech company based in Valencia. If you're passionate about outbound sales, love connecting with people, and want to make a real impact, this role is for you!Your responsibilities as an SDR will...
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Dutch-Speaking Solution Consultant – Onsite
hace 3 días
Valencia, España JoB Training & Coaching A tiempo completoA dynamic technology solutions provider seeks a Dutch-speaking Solution Specialist for onsite roles in Málaga or Valencia. Ideal for those who enjoy advising business customers and exploring digital solutions. Responsibilities include consulting with clients, identifying their needs, and recommending suitable digital tools. Strong communication skills in...
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Valencia, España Elemental Insights A tiempo completoGerman speaking Online Ads Account Manager in Barcelona w/Relocation Bonus Step into a role where you’ll shape digital strategies for some of the most promising companies in Europe. As a German‑speaking Account Strategist, you’ll combine your marketing expertise and client management skills to design impactful Google Ads campaigns, strengthen customer...
