Technical Account Manager, Google Cloud

hace 7 días

Madrid, España Google A tiempo completo

Requirements

Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.

Experience

supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting. Ability to communicate in English and one of the following languages (Spanish, French, German, Italian, Polish, Dutch) fluently to support client relationship management in this region.

Preferred qualifications

MBA or Master's degree in a Management, Technical, or Engineering field.

Experience

in translating business requirements into technological solutions.

Experience

in application or workload migration to public cloud providers.

Experience

collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver solutions. Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks. Excellent written and verbal communication, presentation, problem-solving, and client management skills.

About The Job

The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Google's global network, web‐scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners. As a Technical

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