Crm Project Manager

hace 2 semanas

Comunidad Valenciana, España Triskel Consulting A tiempo completo

Our client is a digital services provider operating within the iGaming field. As part of their growth and expansion they are now seeking to recruit CRM Project Managers to join their rapidly growing team in Valencia. We are seeking a highly organized and proactive CRM Project Manager. This role supports a Senior CRM Project Manager and plays a key part in driving structure, operational excellence, and cross-team alignment within a fast-paced iGaming environment. You will oversee CRM-related projects end-to-end, ensure process clarity, maintain smooth communication flows, and help the team execute efficiently. Support full-cycle management of CRM projects, including planning, execution, monitoring, and delivery. Manage task tracking, Jira boards, workflows, priorities, and SLAs. Coordinate cross-functional collaboration between CRM, Marketing, R&D, Analytics, Security, and other departments. Prepare and maintain project documentation, onboarding materials, process guidelines, and knowledge bases in Confluence. Collect, analyze, and structure information for decision-making and project reporting. Support onboarding of new team members and contribute to team training materials. Assist in preparing reports, presentations, and structured summaries for management and stakeholders. Contribute to building organizational clarity by reducing project fragmentation, improving prioritization, and ensuring alignment between management goals and execution. Proven experience as a Project Manager within digital, CRM, marketing, or tech-driven environments; experience in iGaming is a strong advantage. Proficiency in Agile methodologies including Scrum and Kanban. Strong experience with operational and project management tools (Jira, Confluence, Slack, Miro, Google Workspace). English proficiency at B2 level or higher. Strong teamwork and stakeholder-management skills. Strong initiative: ability to push projects forward and ensure execution clarity.

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