Sales Manager

Hello Factorial is on the lookout for a Sales Manager for Small Accounts who thinks like a strategist and executes like a machine. Reporting directly to the Head of New Products , you will be responsible for leading our most volume-heavy segment. This isn't a traditional management role. Managing thousands of small accounts is a complex puzzle that requires a mix of high-level strategic thinking, operational rigor, and a deep obsession with data. You will be the architect of a scalable engine that turns a high-volume portfolio into a predictable revenue stream. What You’ll Do 1. Lead & Build an International Engine Global Leadership: Lead and scale a growing international team (expanding from 5 to 9 people by year-end) operating across 8 diverse markets : Spain, France, Italy, Portugal, Germany, UK, Latam, and Brazil. Structure & Scale: You will lead a Team Lead who will report directly to you. You will own the hiring strategy to identify and onboard top-tier talent to complete this world-class squad. Grit & Motivation: The Small Accounts segment demands a unique level of intensity; it is a high-velocity environment where maintaining surgical precision across a massive volume of clients is the ultimate challenge. You must be the "coach" who keeps the team hungry, motivated, and focused. 2. Operational Obsession & Rituals Strict Execution: We believe in rituals. You will implement and enforce high-standard methodologies and workflows to ensure the team operates with surgical precision. Process Discipline: You don't just suggest workflows; you ensure they are followed to the letter, identifying gaps and fixing them before they become problems. 3. Data-to-Action Strategy Daily KPI Mastery: You will live in the data. On a daily basis, you’ll analyze New MRR, ARPU, Conversion Rate, Opportunity Generation, and Product Sales Quality. Rapid Adaptation: You are a master at data interpretation, capable of distilling complex dashboards into immediate tactical maneuvers. If the data moves, you move the team. 4. Scalable Upsell & Value Strategy Revenue Growth: This is your team's core objective. You will drive upsell and cross-sell strategies to maximize the value of our existing customer base by introducing them to new products. Strategic Automation: You will find the most efficient ways to continue automating administrative tasks, ensuring that while we grow revenue, we are also streamlining the day-to-day operations for HR professionals. Experimentation: You will lead A/B testing on new ways of working—from optimizing automated sequences to refining the self-upsell journey. What We’re Looking For The International Leader: Proven experience managing international sales teams in high-volume environments (Call Center, Inside Sales, or Scaled Growth/CS). The "Ops" Mindset: Extensive experience with sales sequences, automated workflows, and managing high-volume outreach with "mass personalization." Deep understanding of automation tools, CRM workflows, lifecycle engagement, and scalable CS models. Experience building and leading small, high-performing teams in fast-paced environments. Fluent in English; additional languages are a plus Perks of being part of our team Save expenses with Cobee and get your salary in advance with Payflow TaxDown to simplify your taxes and maximize your savings Healthy life with Gympass and Alan as private health insurance Language classes with Yolk Academy & Factorial Language exchange Syra and Apeteat discounts Breakfast in the office, organic fruit and free caffeine and theine Flexible schedules , pet Friendly and no dress code What’s in it for you? Structured career paths to support your professional growth- we don’t believe in dead ends. Uncapped monthly variable your ambition sets the limit, not us Is this you_?_ Come rock the world with us About usFactorial is an all-in-one HR Software fast-growing company founded in 2016. Our mission is to help SMEs automate HR workflows, centralize people data and make better business decisions. Currently, serves thousands of customers in over 60 countries all over the world and across industries, it has built a super diverse and multicultural team of over +1200 people in Barcelona, Brazil and Mexico offices.Our Values We own it: We take responsibility for every project. We make decisions, not excuses. We learn and teach: We're dedicated to learning something new every day and, above all, share it. We partner: Every decision is a team decision. We trust each other. We grow fast: We act fast. We think that the worst mistake is not learning from them. Wanna learn more about us? Check our website