Junior Multinational Service Expert, Multinational Excellence Centre

Junior Multinational Service Expert, Multinational Excellence Centre Let’s care for tomorrow. Your ambitions. Your dreams. Your tomorrow Whether it’s aircraft, international business, offshore wind parks or film productions, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses. We are looking for a Junior Multinational Service Expert, to be based in Madrid to handle the administration of international insurance policies. If you have a first experience in Insurance or a Corporate context and are enthusiastic about delivering exceptional customer service, if you are a fluent English speaker and quickly operational in Madrid, then we encourage you to apply for this exciting opportunity. Your Team Our Allianz Multinational Insurance Program team is a dedicated group of specialists who deliver our unique selling proposition (USP) through technical excellence, the Allianz network, and a relentless focus on clients. We aim to increase the knowledge of our Global Team to enhance the Client Experience through our technical capabilities, internal collaboration and to set the tone for our Multinational growth. You will report to the Head of our newly established Multinational Excellence Centre in Spain and become part of a global and dynamic team of Multinational professionals. The Impact You Will Have You will be responsible for the policy administration of multinational insurance programs, coordinating operational activities and ensuring seamless service delivery to clients and partners. You will work closely with various Allianz Commercial teams to streamline processes, manage data and support the execution of program implementation steps. Some of your specific responsibilities could include: Ensure that information is complete for the issuance of multinational insurance programs Act as a point of contact for underwriting and servicing teams globally Prepare policy wording documents for customer needs Maintain multinational data in core global systems for informed decision-making Contribute to the development and maintenance of Standard Operating Procedures (SOP) Participate in transformation initiatives and provide insights for process improvements Collaborate with Service Operating Entities (SOEs) to coordinate product implementation steps Support global teams for Network Management and knowledge tools in creating questionnaires and content for new products What You’ll Bring to the Role You are quickly operational in Madrid and are a motivated individual with a keen interest in the insurance industry, ready to contribute to a dynamic team environment. You have strong communication skills, attention to detail and the ability to manage multiple tasks efficiently. Ideally you also bring a previous experience in Multinational Insurance Operations in policy administration. You bring the following: Experience in a Corporate company, skilled at handling professional relationships Excellent communication skills in English, with additional European languages a plus Strong analytical skills and attention to detail Ability to prioritize, plan, coordinate and handle a wide range of tasks Competence with Microsoft Office and an interest in new technologies Familiarity with data analysis and reporting tools is an advantage A willingness to learn and explore how AI can enhance your role and the broader organization. 81755 | Operations | Professional | Allianz Commercial | Full-Time | Permanent What’s in it for you? Let’s care about everything that makes you, you We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us. Let’s care for your financial wellbeing We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension. Let’s care for your opportunities to progress From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. Let’s care for life’s twists and turns From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back. Let’s care for our society and our planet With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients. Care to join us? Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk