Onsite Support EUC Engineer
hace 2 semanas
Job Purpose The EUC onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver optimum operational and business benefits. Operation Roles and Responsibilities V Technologies : Microsoft Intune, Zoom Meeting Rooms, Microsoft Office 2010, office 365 products Windows 10 desktops, laptops, printers, networked copiers, Mobile Iron, NIC's, basic LAN/WAN connectivity, network cable patching, Hands & feet support to Rack and stack activities. V IT Tools SCCM OS deployment, Intune Autopilot OS deployment, Microsoft MFA, Service NOW Ticketing tool (Incident, Service Requests, Asset management) " Basic experience in IT industry " Good client management & communication skills " Good Understanding of ITIL concept & Service Now " Computer OS/Peripherals troubleshooting. Asset/Inventory Management " Ensure tickets are updated on time and adhere to required SLA. " Handling different PC operating systems (Windows 7, 10) " Handling end users' incidents and IMAC requests using Service NOW ticketing tool " Performing Hardware/Software installation (understanding of deployment tools like SCCM) " End-user support Break fix & Service Requests " Desktop/ Laptop/Network Printers Management. " Basic AV support for conference room& internal events using MTR (Microsoft Teams Room) " Image Deployment using SCCM & Auto Pilot " VDI technologies Citrix Xendesktop, Azure cloud PC. " Laptop AV/endpoint security Management for Mcafee, Cortex XDR. " User Data Management (OneDrive, Office 365) " Refresh of old asset from windows 7 to windows 10. " MTR Video conference support for meeting room and events. " Vendor coordination for hardware/spare replacement " Incident Management, service Request management, asset Management " Support Queue Management to avoid and SLA misses " Ability to work independently and in a team environment. " Ability to communicate well with internal and external contacts. " Provide strong customer service for internal IT teams as well as Business Partners. Work closely with the Server and Networking teams. " Performing end to end IMAC activity including packaging un-packaging, accepting & delivery of client service assets with proper update of inventory database. " Experience supporting mobile devices; including configuration and troubleshooting of, iPhone, iPad Android devices. " Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to vendors in accordance with Help Desk escalation processes. " Maintain overall ownership of user's issue & service ensuring that they receive resolution within a reasonable timeframe. " Responsible for successful deployment and upgrades of laptops & workstations. " Ability to work independently and in a team environment.
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Onsite Hardware Support Engineer
hace 6 días
Madrid, Madrid, España Nextgrid IT A tiempo completoWe are seeking an experienced Onsite Hardware Support Engineer to provide dedicated, full-time support for enterprise server and rack solutions at a customer location in Rivabellosa, Spain. The role focuses on break/fix support, diagnostics, and hardware repairs for advanced server platforms.Scope of Activities & ResponsibilitiesProvide onsite break/fix...
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Onsite Support Engineer
hace 2 semanas
Madrid, España Numata Business IT A tiempo completoAre you passionate about delivering exceptional IT support and eager to be the first point of contact for clients? Numata is looking for a dedicated Service Desk Engineer to join our team onsite in Spain (Madrid). This is your opportunity to play a pivotal role in providing top-notch IT end-user support while representing a dynamic and client-focused...
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Onsite Support Engineer Role in Madrid
hace 4 semanas
Madrid, España Safeguard Global A tiempo completoOnsite Support Engineer (Windows/Linux, Intune, MDM) – Madrid Location:Madrid, Spain (Onsite) Type:Permanent, Full-TimeAbout the Role We’re looking for a reliable, hands-onOnsite Support Engineerto join a global IT operations team based in Madrid.This role is ideal for someone who enjoys solving technical issues face-to-face, managing modern endpoints,...
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Onsite Hardware Support Engineer
hace 1 día
Madrid, España Nextgrid IT A tiempo completoOverview We are seeking an experienced Onsite Hardware Support Engineer to provide dedicated, full-time support for enterprise server and rack solutions at a customer location in Rivabellosa, Spain. The role focuses on break/fix support, diagnostics, and hardware repairs for advanced server platforms.Responsibilities Provide onsite break/fix support for...
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Madrid Onsite IT Support Engineer — SCCM
hace 6 días
madrid, España K&K Talents A tiempo completoAn international recruiting agency is looking for a Senior Consultant IT Support Engineer in Madrid, Spain. The role requires extensive experience with SCCM and Microsoft Intune, providing technical support for Windows and Mac devices. Strong analytical skills and effective communication in English are essential; Spanish proficiency is a plus. The position...
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Onsite Support Engineer Role in Madrid
hace 1 semana
Madrid, España Safeguard Global A tiempo completoOn-site Support Engineer Role in MadridTodos los posibles candidatos deben leer con atención los siguientes detalles de este trabajo antes de presentar una candidatura.Location : Madrid, SpainType : Permanent, Full-TimeAbout the Role :We’re seeking a motivated and detail-oriented Onsite Support Engineer to join our global IT operations team in Madrid,...
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Future position: Onsite IT Support Engineer
hace 1 semana
Madrid, España NSC Global A tiempo completoResponsibilities Experience with Microsoft desktop operating system and Windows application deployment, configuration, and management. Windows Client Administration. Build and install PCs, telephone systems, wireless networks, and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure. Maintain installed PCs,...
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Technician, Euc Solutions Support
hace 2 semanas
Madrid, España Western Union A tiempo completoAre you ready to be an integral part of Western Union's Global IT support team, dedicated to keeping our employees on the cutting edge of technology and innovation? We are seeking a skilled and motivated individual to join us as a Technician, EUC Solutions Support. **At Western Union, we empower your professional journey.** In this key role, you will play...
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Onsite Data Center Hardware Engineer
hace 1 día
Madrid, España Nextgrid IT A tiempo completoA leading IT solutions provider is seeking an experienced Onsite Hardware Support Engineer in Madrid, Spain. The role involves providing dedicated on-site hardware support for enterprise server and rack solutions, focusing on diagnostics and repairs. Candidates must have hands-on experience in data center environments, strong troubleshooting skills, and be...
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Deskside Support Technician
hace 2 semanas
Madrid, España Sharp Brains Recruitment A tiempo completoSkill Set: Deskside Support Technician Level 1 Position: Backfill Language: Spanish & English (Both B2) Contract: B2B/Freelance Days per week: 2 days per week Key Responsibilities: 1. Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues. 2. Handled IMAC activities...
