Selling Partner Support Associate — Based in South Korea
hace 8 horas
Selling Partner Support Associate — Based in South Korea (1-Year Contract)Job ID: | Amazon Services Korea LLCThe SP-Support Associate acts as the primary point of contact between Amazon and our Selling Partners (SP). The SP-Support Associate is responsible for providing timely and accurate operational support to Selling Partners who sell on Amazon stores. The successful candidate has a direct and immediate impact on the experience of buyers at Amazon. A strong track record of customer centricity is required for the role. A SP-Support Associate is expected to address Selling Partners issues effectively, while working closely with other stakeholders within Amazon and adhering to service level agreements for phone, chat and/or email cases. In addition, the SP-Support Associate is also expected to contribute to a positive team environment and drive process improvements as applicable.Key job responsibilitiesComfortable working in a dynamic contact center environment with flexibility to adapt quickly to changing priorities with the appropriate sense of urgency.Resolve complex queries from Selling Partners leveraging strong critical thinking and decision-making skills.Provides exceptional service to Selling Partners, building trust and strengthening relationships through empathy, active listening and rapport building.Adeptly navigates multiple communication channels concurrently including phone/chat and email to engage with Selling Partners effectively.Demonstrates effective, clear and professional written and oral communication. Listens closely and empathetically to Selling Partners: understands, paraphrases, and prioritizes SP’s needs, then provides appropriate solutions.Consistently delivers on Selling Partner experience and efficiency (quality/productivity) goals.Ability to maintain excellent levels of confidentiality and data security standards. Also, adherence to company policies, code of conduct and a commitment to exceptional Selling Partner service.Actively seeks solutions through logical reasoning and data interpretation independently.Fosters a positive and cooperative team environment.Demonstrates enthusiasm for learning and commitment to continuous improvement.Note: This role is for a native Korean speaker residing in South Korea, working fully remotely to support our operations. This is a 1-year contract position.Basic QualificationsEnrolled in or have completed a Bachelor's degree or above.Experience in English-language communication skills, both written and verbal.Experience working with computers and Microsoft Office products (including Outlook, Word, and Excel).Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.Preferred Qualifications1+ year of experience with 6 months+ working in Live Channel B2B/Customer service environment.Business acumen in areas of e-commerce and retail is advantageous.Typing skills of 30 words per minute with an accuracy of 93%.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr
-
Remote SP Support Associate Korea
hace 8 horas
Madrid, España Amazon A tiempo completoA global e-commerce company is seeking a Selling Partner Support Associate, to be based remotely in South Korea. This role requires a native Korean speaker who will provide excellent support to Selling Partners, ensuring timely and accurate operational assistance. The ideal candidate should have strong communication skills and a Bachelor's degree, and will...
-
Remote Selling Partner Associate
hace 5 días
madrid, España Amazon A tiempo completoA global e-commerce leader is seeking a Selling Partner Associate proficient in English and Italian to support selling partners via phone, email, and chat. This remote role requires previous customer service experience and strong communication skills. Candidates must handle high volumes of inquiries effectively and provide exceptional customer care. Flexible...
-
Remote Selling Partner Associate
hace 7 días
Madrid, España Amazon A tiempo completoA global e-commerce leader is seeking a Selling Partner Associate proficient in English and Italian to support selling partners via phone, email, and chat.Si desea conocer los requisitos para este puesto, siga leyendo para obtener toda la información relevante.This remote role requires previous customer service experience and strong communication...
-
Madrid, España Amazon A tiempo completoStrategic Account Manager, Amazon Global Selling Korea, SAS-ProInscríbase rápido, consulte la descripción completa desplazándose hacia abajo para conocer todos los requisitos de este puesto.Job ID: 3140305 | Amazon Services Korea LLCAmazon provides enterprises the opportunity to sell their goods on the Amazon platform worldwide, and more than 2 million...
-
Selling Partner Associate
hace 5 días
Madrid, España Amazon A tiempo completoSelling Partner Associate (with English and Italian), SP-SupportAmazon Ireland Support Services LimitedSHIFT REQUIREMENTS: Rotating shifts Sunday - Saturday, ranging from 6 AM to 9 PM depending on role.WORK LOCATION: This is a remote home based role. Permanently working from home from any province in IRELAND.START DATE: February 2026In Selling Partner...
-
Selling Partner Associate
hace 5 días
Madrid, España Amazon A tiempo completoSelling Partner Associate (with English and Italian), SP-SupportTodos los candidatos deben asegurarse de leer atentamente la siguiente descripción del puesto y la información antes de enviar su solicitud.Amazon Ireland Support Services LimitedSHIFT REQUIREMENTS: Rotating shifts Sunday - Saturday, ranging from 6 AM to 9 PM depending on role.WORK LOCATION:...
-
Head of Korea
hace 9 horas
Madrid, España Monad Foundation A tiempo completoThe Monad Foundation is a team of dedicated ecosystem and community builders who are on a mission to massively grow the impact of decentralized tech. We believe that the Monad blockchain---the performant and parallel EVM Layer 1---will help decentralized apps eat the world.The RoleThe Monad Foundation is looking for a Korea Lead to establish Monad as the...
-
Partner Support Associate
hace 2 semanas
Madrid, España OhioX, Inc. A tiempo completoPartner Support Associate Job ID: # of Openings: 1 Location: Remote - Poland (Additional: IT-Rome | ES-Madrid | PT) The Partner Support Associate 2 provides responsive knowledge and proactive support to our global partners ensuring they have the tools resources and guidance needed to effectively sell, deploy and support the company's SaaS solutions. This...
-
Partner Support Associate
hace 10 horas
madrid, España OhioX, Inc. A tiempo completoPartner Support Associate Job ID: # of Openings: 1 Location: Remote - Poland (Additional: IT-Rome | ES-Madrid | PT) Overview The Partner Support Associate 2 provides responsive knowledge and proactive support to our global partners ensuring they have the tools resources and guidance needed to effectively sell, deploy and support the company's SaaS...
-
Director, Employee Success Business Partner
hace 2 semanas
Madrid, España Salesforce A tiempo completoJob Category Employee Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
