Partner Support Associate
hace 1 día
Partner Support Associate Job ID: # of Openings: 1 Location: Remote - Poland (Additional: IT-Rome | ES-Madrid | PT) Overview The Partner Support Associate 2 provides responsive knowledge and proactive support to our global partners ensuring they have the tools resources and guidance needed to effectively sell, deploy and support the company's SaaS solutions. This position collaborates cross‑functionally with internal stakeholders to deliver on partner experience. Responsibilities Serve as the first point of contact for partner inquiries, providing timely and accurate responses. Manage and track partner cases in support systems, ensuring issues are resolved within established timelines. Collaborate with internal teams (Sales Ops Finance Legal Marketing Enablement) to resolve partner‑related challenges such as deal registration, commissions, training access and certification tracking. Identify trends in partner feedback to recommend process improvements and enhance the partner experience. Contribute to the creation and maintenance of partner FAQs, knowledge base articles and process documentation. Support quarterly partner reviews and reporting by collecting and validating data on partner performance and engagement metrics. Provide support to PBM and TSM teams to effectively manage partner communications and relationships. Maintain and update partner data in CRM and partner management systems to ensure accuracy and completeness. Basic Qualifications Bachelor's degree or equivalent experience. 1–3 years of experience in partner support, sales operations, customer support or a related role (preferably in a SaaS or technology environment). Proficient with Microsoft Windows and Office. Good oral and written communication skills with a professional demeanor and tact. Strong organizational, multi‑tasking and time‑management skills. Effective collaboration skills within team and across areas. Good Microsoft Excel skills. Facilitation and project management skills. Interpersonal skills to maintain rapport with team and external partners. Data gathering, interviewing, analytical and problem‑solving skills. Critical thinking and problem solving. Creative thinking to translate goals into new ideas and solutions. Self‑motivated and able to manage projects to completion with oversight. Thrives in a fast‑paced, deadline‑driven environment. Excellent attention to detail. Ability to influence, motivate and mobilize team members and business partners. Skillful in engaging, informative and compelling presentations. Handle sensitive information with discretion and tact. Establish rapport and gain trust, effective at consensus building. Independent and team‑oriented work style. Knowledge of systems administration. Knowledge of Microsoft operating systems and products. Up to 20% travel required. To apply, please visit our careers page. #J-18808-Ljbffr
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Partner Support Associate
hace 1 semana
Madrid, España OhioX, Inc. A tiempo completoPartner Support Associate Job ID: # of Openings: 1 Location: Remote - Poland (Additional: IT-Rome | ES-Madrid | PT) The Partner Support Associate 2 provides responsive knowledge and proactive support to our global partners ensuring they have the tools resources and guidance needed to effectively sell, deploy and support the company's SaaS solutions. This...
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Partner Support Associate
hace 2 días
Madrid, España OhioX, Inc. A tiempo completoPartner Support AssociateLa experiencia que se espera de los solicitantes, así como las habilidades y cualificaciones adicionales necesarias para este trabajo, se enumeran a continuación.Job ID: 2025-13036# of Openings: 1Location: Remote - Poland (Additional: IT-Rome | ES-Madrid | PT)OverviewThe Partner Support Associate 2 provides responsive knowledge and...
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Partner Success
hace 1 día
madrid, España OhioX, Inc. A tiempo completoA leading software company is looking for a Partner Support Associate to provide responsive knowledge and support to global partners. Responsibilities include managing partner inquiries, tracking cases, and collaborating with teams to resolve challenges. The ideal candidate has a bachelor's degree, 1-3 years of relevant experience, and strong communication...
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Partner Success
hace 2 días
Madrid, España OhioX, Inc. A tiempo completoA leading software company is looking for a Partner Support Associate to provide responsive knowledge and support to global partners.Inscríbase ahora, lea los detalles del trabajo desplazándose hacia abajo. Verifique que posee las habilidades necesarias antes de enviar una solicitud.Responsibilities include managing partner inquiries, tracking cases, and...
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Associate Debt Capital Markets Syndicate
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Selling Partner Associate
hace 3 días
Madrid, España Amazon A tiempo completoSelling Partner Associate (with English and Italian), SP-Support Amazon Ireland Support Services Limited SHIFT REQUIREMENTS: Rotating shifts Sunday - Saturday, ranging from 6 AM to 9 PM depending on role. This is a remote home based role. Permanently working from home from any province in IRELAND. In Selling Partner Support, we help third party Sellers &...
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Remote Selling Partner Associate
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madrid, España Amazon A tiempo completoA global e-commerce leader is seeking a Selling Partner Associate proficient in English and Italian to support selling partners via phone, email, and chat. This remote role requires previous customer service experience and strong communication skills. Candidates must handle high volumes of inquiries effectively and provide exceptional customer care. Flexible...
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Associate Debt Capital Markets Syndicate
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Customer Support Associate, AbeBooks
hace 3 días
Madrid, España AbeBooks A tiempo completoThe AbeBooks Customer Support Team operates with multiple sites across the globe, in five languages: English, German, Spanish, Italian and French.Puede obtener más detalles sobre la naturaleza de esta vacante y lo que se espera de los solicitantes leyendo la información a continuación.The Customer Support Associate acts as the primary interface between...
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Selling Partner Associate
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madrid, España Amazon A tiempo completoSelling Partner Associate (with English and Italian), SP-Support Amazon Ireland Support Services Limited SHIFT REQUIREMENTS: Rotating shifts Sunday - Saturday, ranging from 6 AM to 9 PM depending on role. WORK LOCATION: This is a remote home based role. Permanently working from home from any province in IRELAND. START DATE: February 2026 In Selling Partner...
