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SummaryCristóbal Balenciaga founded the House in 1917 in Spain. In 1937, he established the brand in Paris, designing collections there until 1968. Cristóbal Balenciaga was known as "the master of us all" by Christian Dior and "The Couturier of the Couturiers" by Gabrielle Chanel. The house is renowned for its modern shapes.While the brand's identity is rooted in conceptual prêt-à-porter collections, its leather goods, footwear, and accessories also enjoy worldwide success. Notably, its handbag collections are iconic. Recently, a focus on developing Balenciaga's menswear collections has been highly successful.Since October 2015, Demna Gvasalia has been the artistic director for both men's and women's collections.Part of the Kering group since 2001, Balenciaga remains one of the most influential names in fashion.Job DescriptionWe are seeking a Sales Associate to join our team in Madrid ECI, reporting to the Store Manager.Your OpportunityTo elevate the in-store customer experience with flawless service that dazzles. You will seek out and leverage opportunities to enhance sales and foster growth.How You Will ContributeDevelop and maintain good product knowledge and provide excellent customer serviceUnderstand current products, trends, and collections, ensuring customers are informedReplenish stock and maintain high standards of merchandise presentationHandle customer complaints, seek assistance when necessary, and ensure issues are resolved satisfactorilyStay updated on customer requirements and operating proceduresBe aware of daily sales targets and performance, using appropriate sales techniques to meet themUnderstand and adhere to all procedures and policiesMaintain personal appearance and presentation in line with company standardsFollow security and health & safety regulationsOpen and close the store as needed, following security protocolsPerform additional duties within the scope of the Sales Consultant role as necessaryWho You ArePrevious experience in a similar roleExperience in a face-to-face customer service roleAbility to adapt to change and work under pressureStrong communication and interpersonal skillsA team player with a shared goalFluent in Spanish and English; knowledge of a third language is a plusWhy Work With Us?This is a fantastic opportunity to join the Balenciaga journey and contribute to business growth within a thriving luxury group that offers endless learning and development opportunities.Balenciaga is committed to professional growth and empowering employees to excel. We foster a high-performance environment where everyone can reach their full potential.Diversity CommitmentWe believe diversity enriches our workplace and client experience. As an equal opportunity employer, we welcome applications from all backgrounds, focusing on competencies and alignment with our brand values. We aim to set our people up for success and discuss how you can excel in our company during the interview process.Job TypeFixed TermStart DateSchedulePart-timeOrganizationBalenciaga Spain, S.L.#J-18808-Ljbffr
