Manager, Billing

Who we areJoin the fintech revolution with Mambu, the leading SaaS cloud banking platform. We're on a mission to make banking better for a billion people. Explore exciting career opportunities and help shape the future of financial services. Learn more here. Mambu's Order to Cash ("OTC") team is responsible for the financial side of the partnerships with our customers. The dynamic OTC team at Mambu makes sure invoices are sent timely and accurately and coordinates the collections of fees from customers. The team has a team lead and a billing and collections analyst and reports to the Head of Business Operations, Tax and Treasury.  The Manager OTC will work closely together with the customers as well as the wider finance organization to accurately issue the regular invoices to the customer, maintain the collection process and report on accounts receivable (AR) and collection results. In this position, you will be part of a dynamic and diverse international finance team. What you'll doManage the OTC team, overseeing the execution of billing and collection activities, and maintaining a robust and accurate order-to-cash process. Analyze customer contracts to ensure timely and accurate invoicing, and manage invoice processing within the ERP system (NetSuite). Prepare the monthly reporting package and analysis of Accounts Receivable (AR), providing support to the FP&A team with explaining results. Act as a pro-active business partner to commercial teams on billing and collection policies and maintain a smooth working relationship with the revenue controller for the monthly financial close. Coordinate involvement in the annual group external audit on all AR-related topics and manage customer communication regarding invoicing and dunning, supporting the Head of Business Operations and CFO. What you'll bringMinimum of 5 years in billing, finance, or accounting functions within an international environment. Demonstrated experience with ERP systems, including GSuite, MS-Office Suite, and Salesforce (NetSuite is a big plus). Ability to quickly take ownership of billing and collection processes in a fast-paced global setting, with strong multi-tasking skills and the ability to meet tight deadlines. Must possess a high level of accuracy, attention to detail, a flexible mindset, and a passion for continuous improvement. Fluent in English (other languages are a plus), with excellent communication skills and a customer-friendly attitude. What you'll getJoin us to shape the future of banking, where your professional growth is equally as valued as your personal well-being. Competitive base salary Company equity for all Learning and development opportunities Hybrid/Remote working (location dependant) 30 day working abroad 4 week paid sabbatical after 5 years service Additional benefits based on location Let's connectFollow Mambu on LinkedIn for the latest Fintech trends and success stories. Connect with us on Facebook, Instagram, and YouTube to experience our vibrant culture. Explore our mission, values, and the world we're building at  Check out our Insights Hub for industry insights, Mambu blogs, webinars, and upcoming events. As part of the recruitment (or HR onboarding) process, you will be required to obtain authorized criminal background and credit screening results, as well as be queried against a sanctions/anti-money-laundering/counter terrorism financing/politically exposed persons screening service and your employment is conditional upon approval of these results. At Mambu, we encourage all interested candidates to apply, even if they don't meet every listed qualification, as we value diversity and recognize that experience doesn't always perfectly align with job descriptions. We are committed to providing equal opportunities for applicants with disabilities; if you need assistance during the application process, please contact