Site Manager Assistant

Join to apply for the Assistant Site Manager - Madrid role at Fever Join to apply for the Assistant Site Manager - Madrid role at Fever We’re Fever, the world’s leading tech platform for culture and live entertainment, To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. We’ve teamed up with major industry leaders like Netflix, F.Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors The Experience Assistant Site Manager supports and facilitates the manager’s work. They assist in the daily operational management of the site and substitute for the manager in their absence. The assistant may have a different yet complementary profile to that of their manager. Assistant Managers will be welcoming and briefing clients, leading sessions, and ensuring customer loyalty. Based in Madrid, the Experience Assistant Site Manager will sit within the local site Management Team and report directly to the Site Manager and Fever Originals Local team. You will support local operational decisions and assist in ongoing budget and operational optimization efforts. You’ll also actively work towards building the brand within the city community through community partnerships and private events. Equipped with virtual reality headsets, visitors will be invited to slip away into a unique universe, both enriching and entertaining. A virtual guide becomes your partner in this exploration, revealing historical and cultural details with precision and captivating storytelling. GENERAL RESPONSIBILITIES: Ensuring the proper use of the box office Management Responsibilities: Ensuring high-quality customer service and client satisfaction Assisting with recruitment, schedule development, and inventory management Supporting the onboarding, training, and integration of new hires Assistant Managers are expected to run different sessions themselves during the week, setting an example for the on-site staff. Maintaining great relationships with guests, suppliers and partners (i.e. our partner local charity) 3+ years of experience in operations, hospitality, live entertainment, franchise management, or a related industry. ~ An understanding of budgeting and controlling expenses and retail operations ~ Leadership and management skills and ability to communicate effectively in oral and written communication ~ Excellent planning and organizational skills; Reliable transportation and ability to arrive on time for scheduled shifts ~ Flexible schedule (evenings, weekends, and holidays may be required). ~ Encouraged to have knowledge of live entertainment and a certain passion for the brand; Fever's Blog | Tech.Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice Seniority level ~ Seniority level Mid-Senior level Employment type Full-time Industries Software Development Business Development Manager - Permanent 360 Recruitment Manager, Early Careers & Talent Management, EMEA