Director of Hospitality

hace 1 semana


Madrid, España Kerten Hospitality A tiempo completo

Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Food & Beverage, Retail, Entertainment, Art and Wellness brands, focusing on building ecosystems and unique community‑centric destinations that connect international and local travellers.Director of HospitalityThe Director of Hospitality is responsible for the overall guest experience across the Domaine. The role ensures that every interaction, space and service is aligned with the group's brand standards, guaranteeing operational excellence across Front Office, Housekeeping, Guest Experience, and, depending on the organisational structure, accommodation‑related food and beverage services. This is both a strategic and hands‑on leadership role, focused on coordinating teams, structuring services, elevating standards and ensuring a seamless guest journey for members, owners, families, golfers and guests.ResponsibilitiesHospitality leadership across Front Office, Housekeeping, Guest Relations and Villa ServicesTeam development, coaching, recruitment and retention aligned with brand cultureService excellence, SOP implementation and quality control across all guest touchpointsEnd‑to‑end guest journey design and experience managementCreation and delivery of signature experiences and service ritualsHigh‑level guest, member and VIP relationship managementIncident handling, feedback management and service recoveryCross‑department coordination and operational governanceOrganisational design, scheduling and process optimisationKPI tracking, performance analysis and continuous improvementBudget oversight and cost‑efficient hospitality operationsQualifications, Experience & Skills5+ years proven experience in Hospitality Leadership or Operational Management within a high‑end or luxury environmentStrong expertise in Guest Journey design and premium service standardsDemonstrated ability to structure, organise and optimise complex hospitality operationsNatural leadership style with the ability to inspire, engage and unite teamsExcellent command of English; French is a strong advantageHigh level of discretion, tact and confidentialityUnrestricted travel availability across the Schengen AreaSeniority LevelDirectorEmployment TypeFull‑timeJob FunctionOtherLocation: Amsterdam, North Holland, NetherlandsPosted: 1 month ago#J-18808-Ljbffr



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