Director of Hospitality
hace 1 semana
Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Food & Beverage, Retail, Entertainment, Art and Wellness brands, focusing on building ecosystems and unique community‑centric destinations that connect international and local travellers.Director of HospitalityThe Director of Hospitality is responsible for the overall guest experience across the Domaine. The role ensures that every interaction, space and service is aligned with the group's brand standards, guaranteeing operational excellence across Front Office, Housekeeping, Guest Experience, and, depending on the organisational structure, accommodation‑related food and beverage services. This is both a strategic and hands‑on leadership role, focused on coordinating teams, structuring services, elevating standards and ensuring a seamless guest journey for members, owners, families, golfers and guests.ResponsibilitiesHospitality leadership across Front Office, Housekeeping, Guest Relations and Villa ServicesTeam development, coaching, recruitment and retention aligned with brand cultureService excellence, SOP implementation and quality control across all guest touchpointsEnd‑to‑end guest journey design and experience managementCreation and delivery of signature experiences and service ritualsHigh‑level guest, member and VIP relationship managementIncident handling, feedback management and service recoveryCross‑department coordination and operational governanceOrganisational design, scheduling and process optimisationKPI tracking, performance analysis and continuous improvementBudget oversight and cost‑efficient hospitality operationsQualifications, Experience & Skills5+ years proven experience in Hospitality Leadership or Operational Management within a high‑end or luxury environmentStrong expertise in Guest Journey design and premium service standardsDemonstrated ability to structure, organise and optimise complex hospitality operationsNatural leadership style with the ability to inspire, engage and unite teamsExcellent command of English; French is a strong advantageHigh level of discretion, tact and confidentialityUnrestricted travel availability across the Schengen AreaSeniority LevelDirectorEmployment TypeFull‑timeJob FunctionOtherLocation: Amsterdam, North Holland, NetherlandsPosted: 1 month ago#J-18808-Ljbffr
-
Director of Hospitality – Luxury Guest Experience Leader
hace 1 semana
Madrid, España Kerten Hospitality A tiempo completoA luxury hospitality operator is seeking a Director of Hospitality to oversee the guest experience across their destinations. This role requires expertise in hospitality leadership, guest journey design, and premium service standards. The ideal candidate will have over 5 years of experience in high-end environments, excellent command of English, and a...
-
Senior Director of Operations – Spain
hace 2 días
Madrid, España Catenon A tiempo completoOverview Senior Director of Operations – Spain (Hospitality) – Madrid (Spain). Ref: HL July 15, 2025 From Catenon, estamos en búsqueda de un/a Senior Director of Operations para uno de nuestros clientes líderes en el sector hospitality. Se trata de una posición estratégica, clave en su fase actual de crecimiento y transformación. Liderar la...
-
Director of Sustainability
hace 7 días
Madrid, España IHG A tiempo completoDescriptionAs a Director of Sustainability, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses...
-
Global CTO — Cloud, AI
hace 3 días
Madrid, España HRS Hospitality & Retail Systems A tiempo completoA leading hospitality technology firm in Spain seeks a Recruitment and Development Manager to provide strategic leadership in technology and drive innovations in software development and service delivery.Si está considerando enviar una solicitud, asegúrese de pulsar el botón de solicitar de abajo después de leer la descripción completa.The successful...
-
Director of Sustainability
hace 1 semana
Madrid, Madrid, España IHG A tiempo completoDescriptionAs a Director of Sustainability, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses...
-
Director of Hotel Feasibility
hace 4 días
madrid, España Minor Hotels Europe and Americas A tiempo completoA global hospitality company seeks a Director of Feasibility Analysis in Madrid. The selected candidate will lead feasibility studies for potential hotel developments, analyzing financial viability and market conditions. Ideal applicants will have a bachelor's in Finance or related fields, with 8-10 years of leadership experience in hotel operations or...
-
Global Sales
hace 2 semanas
Madrid, España Puro Group A tiempo completoA hospitality group in Madrid is seeking a Sales & Marketing Director to lead their global strategy during a pivotal expansion phase. The candidate will define and execute the group's sales, revenue, and marketing strategy, focusing on brand positioning and profitable growth. Ideal applicants will possess natural leadership skills, strong business...
-
Global Sales
hace 2 semanas
Madrid, España Puro Group A tiempo completoA hospitality group in Madrid is seeking a Sales & Marketing Director to lead their global strategy during a pivotal expansion phase. The candidate will define and execute the group's sales, revenue, and marketing strategy, focusing on brand positioning and profitable growth. Ideal applicants will possess natural leadership skills, strong business...
-
Director of Growth: Luxury Resort Sales
hace 5 días
Madrid, España METT Marbella - Estepona A tiempo completoA luxury lifestyle resort located in the Costa del Sol is seeking a Director of Sales & Marketing. The successful candidate will lead the overall sales and marketing strategy, driving revenue growth across various business units including rooms, F&B, and events. Candidates should have a minimum of 5 years' experience in luxury hospitality, excellent...
-
Hospitality Leader
hace 7 días
Madrid, España Explore RH Careers A tiempo completoWith over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.RH is seeking an experienced and...