Casino Country Manager

The Casino Country Manager – Spain will be responsible for shaping and driving the local market strategy for Glitnor and OneCasino in Spain. The role sits at the crossroads of product, marketing, CRM, and commercial teams , with a strong focus on local market insight, influence, and direction rather than day-to-day execution. You will define market-specific plans, actions, product and campaign enhancements , ensuring that the Spanish customer experience, tone of voice, and commercial priorities are clearly articulated, localised, and effectively handed over to execution teams across the organisation. The position will be based and resident in Melilla for a minimum of 6 months yearly, but you can also combine this by being based at our offices in Marbella (Estepona) / Barcelona 6 months yearly. WHAT WILL YOU BE DOING? Market Strategy, Influence & Growth Direction Define and own the Spain market strategy , translating local market insights into clear plans, priorities, and initiatives. Identify growth opportunities across acquisition, retention, product positioning, and customer experience. Act as the local market expert , ensuring Spain-specific needs are reflected in global strategies. Product, CRM & Customer Experience Influence product roadmap decisions , game mix, features, and UX based on Spanish market insights. Shape and guide CRM strategies , customer journeys, and lifecycle initiatives with a strong focus on localisation. Own the local tone of voice , ensuring messaging resonates culturally and commercially with Spanish players. Propose product, UX, and campaign enhancements and pass clear briefs and requirements to execution teams . Marketing & Brand Strategy (Strategic Ownership) Define the local marketing strategy and action plans in collaboration with central Marketing teams. Guide the development of localised acquisition, conversion, and retention initiatives , ensuring alignment with Spain market objectives. Shape the local promotional and campaign calendar , providing market-driven input and prioritisation. Support commercial discussions with acquisition partners (affiliates, media groups, etc.), ensuring Spain-specific performance metrics and ROI expectations are clear. Cross-Department Collaboration Act as a strategic connector between Product, Marketing, CRM, Compliance, Payments, BI, and Group Management. Ensure clear communication of Spain market priorities, plans, and feedback across teams. Enable effective execution by providing structured plans, briefs, and market context to delivery teams. Drive alignment between global objectives and local market realities. Financial Performance & P&L Ownership Shared P&L ownership for the Spanish Casino business, together with a representative from Group Management. Contribute to revenue growth, cost optimisation, forecasting, and long-term profitability planning. Evaluate the financial impact of proposed initiatives and market strategies. Regulatory & Market Governance Ensure full compliance with Spanish gaming regulations and licensing requirements. Maintain strong working relationships with regulators and relevant local authorities. Ensure local strategies and initiatives align with regulatory constraints and opportunities. Data-Driven Market Leadership Monitor and analyse KPIs, player behaviour, and market trends to inform strategic decisions. Translate data insights into actionable recommendations and improvement plans . Responsible for weekly and monthly Spain market reporting across customer and business metrics. WHO ARE YOU? Mandatory: Proven experience in iGaming , ideally within online casino operations. Mandatory: Direct experience of the Spanish online gaming market. Fluent in English with native‑level Spanish . Strong understanding of Customer Lifetime Value , customer journeys, and CRM strategy. Solid experience in online marketing , acquisition, and retention from a strategic perspective. Proven ability to define and influence creative, high‑impact campaigns (not necessarily execute them). Strong commercial mindset with experience contributing to P&L ownership, forecasting, and revenue optimisation . Highly collaborative, with the ability to work effectively across multiple departments. Confident communicator and influencer, capable of aligning stakeholders around market‑driven plans. Data‑driven and analytical, with the ability to convert insights into clear strategic direction. WHO WE ARE: OneCasino, part of the Glitnor Group, is an online casino established in Malta since 8 years and aiming to provide the best gaming experience. The team comprises experts in casino development and gamer satisfaction, ensuring top‑notch quality in all aspects. OneCasino stands out by setting trends in the iGaming industry through exclusive games and a commitment to customer feedback. Glitnor Group was founded by industry veterans with a wealth of experience in founding and managing numerous successful businesses over the past decade. We have a global presence with a unique and proven track record of building and nurturing strong brands, culture & work environment. Our vision is to take global leadership and change the competitive landscape for Game Studios, Game Operators and Lead Generation. Glitnor has enjoyed rapid growth since its foundation in 2018, and now has over 200 team members representing more than 20 nationalities. The company has physical locations in Sweden, Malta, Bulgaria, Spain and Gibraltar, and also a number of remote team members around the world. At OneCasino and Glitnor we firmly believe that our diversity is what makes us unique and that everyone is welcome to enjoy the ride We are committed to uphold a high level of diversity and inclusion throughout our group. #J-18808-Ljbffr