Client Advisor

hace 3 semanas


Centro, España Valentino A tiempo completo

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive and open-minded community.Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.We are looking for a Client Advisor to join our new outlet boutique in Las Rozas Village, Madrid, open for a temporary period of 1 year.As a Client Advisor, you will play a key role in providing exceptional customer service and contributing to the store’s success.Key Responsibilities:Client Engagement: Manage the client experience from start to finish, creating desire and excitement around our brand. Build lasting relationships with both existing and new clients, focusing on client loyalty and recruitment.Sales: Meet and exceed sales goals by applying up-selling, cross-selling, and clienteling techniques. Participate in one-to-one appointments and other sales opportunities like walk-ins and phone consignment.Operations & Visual Merchandising: Handle all sales and after-sales activities, including returns, repairs, and product maintenance. Ensure the sales floor is well-stocked and aligned with visual merchandising guidelines.Brand Representation: Embody the brand’s values and ethos, enhancing the customer experience through storytelling and emotional engagement.
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