POLISH - English | Customer Care position based in Sofia, Bulgaria
hace 2 semanas
Customer Care Position We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Care Representative in Sofia, Bulgaria.As a Customer Care Representative, you will provide exceptional customer service to our Polish and English-speaking clients, serving as the primary point of contact for all customer inquiries and concerns, ensuring that all issues are resolved in a timely and satisfactory manner. Your main duties will include answering customer calls and emails, troubleshooting and resolving customer issues, and maintaining accurate records of all customer interactions.Responsibilities Provide exceptional customer service to Polish and English-speaking clientsServe as the primary point of contact for all customer inquiries and concernsAnswer customer calls and emails in a timely and professional mannerTroubleshoot and resolve customer issues, escalating to management when necessaryMaintain accurate records of all customer interactionsCollaborate with team members to improve customer service processes and proceduresStay up-to-date on product knowledge and company policies to provide accurate information to customersHandle additional duties and responsibilities as assigned by managementRequirements Fluency in Polish and English (both written and spoken)Excellent communication and interpersonal skillsAbility to work independently and as part of a teamPositive attitude and a passion for helping othersPrevious experience in a customer service role is preferred, but not requiredMust be able to work full-time in our office in Sofia, BulgariaWhat We Offer Competitive salary, benefits, and relocation packageOpportunities for growth and development within the companyDynamic and international work environmentSupportive and collaborative team cultureIf you are a motivated and customer-oriented individual with fluency in Polish and English, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our HR department.#J-18808-Ljbffr
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Polish
hace 1 día
Barcelona, España Velenosi&Meredith A tiempo completoWe are currently seeking a highly motivated and customer-oriented individual to join our team as a Customer Care Representative in Sofia, Bulgaria. As a Customer Care Representative, you will be responsible for providing exceptional customer service to our Polish and English-speaking clients. You will serve as the primary point of contact for all customer...
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Polish
hace 1 semana
Barcelona, Barcelona, España Velenosi&Meredith A tiempo completoWe are currently seeking a highly motivated and customer-oriented individual to join our team as a Customer Care Representative in Sofia, Bulgaria.As a Customer Care Representative, you will be responsible for providing exceptional customer service to our Polish and English-speaking clients. You will serve as the primary point of contact for all customer...
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