Customer Service Representative with High Level of Danish
hace 7 días
Customer Service Representative with High Level of Danish & English - Part TimeCPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an inclusive workplace where you can be your authentic self.Our ClientOur client is a global leader in hygiene, health, and nutrition, creating trusted and beloved brands for generations. Driven by a mission to protect, heal, and nurture, they strive for a cleaner, healthier world. As a Customer Support Agent, you will handle customer inquiries across various channels, including phone, email, chat, and social media, with a strong focus on first-contact resolution to provide exceptional customer experiences.What's your Mission?Customer Advocate: Act as a passionate advocate for our customers, ensuring their needs and concerns are addressed effectively and efficiently.Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers.Omnichannel Specialist: Deliver seamless and exceptional customer support across all channels, including phone, email, chat, and social media.Problem Solver: Analyse customer issues, identify root causes, and proactively offer personalized solutions.Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships.RequirementsYour Experience, Our FutureExcellent Communication: Fluent in Danish with exceptional grammar and spelling.Strong English Proficiency: Fluency in both written and spoken English.Customer-Centric Approach: A genuine passion for delivering outstanding customer service, with the ability to handle sensitive calls with empathy and understanding.Strong Administrative & Analytical Skills: Proven ability to manage administrative tasks efficiently and accurately with a keen eye for detail.Proactive Problem-Solving: A professional and proactive approach to identifying and resolving customer issues effectively.BenefitsYour Benefits PackageStart Date: ASAPHours: 20h/weekWork Schedule: Monday to Friday, 11:00am to 3:00pmSalary: €9,279 gross per yearHolidays: 24 calendar holidays / 2 accrued days per monthWork Model: Hybrid - 6 days per month at the officeTraining: 2 weeks of training - Monday to Friday, 9:00am to 6:00pmOffice Location: Barcelona (La Sagrera)Additional PerksCareer Growth: Ongoing training and development.Well-being Support: Confidential counselling and resources.Perks & Discounts: Exclusive offers and rewards.Health Benefits: Discounted health insurance.Skill Development: LinkedIn learning and certifications.Referral Program: Bring a friend and get a referral bonus.Seniority levelMid-Senior levelEmployment typePart-timeJob functionOtherIndustriesOutsourcing and Offshoring Consulting#J-18808-Ljbffr
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Customer Service Representative
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Barcelona, España TOPTALENT A tiempo completoPositionCustomer Service Representative (Danish)Work DetailsFull‑time position: 38,5 h/week (Monday to Sunday). Temporary contract.Location: Barcelona, on‑site.About the roleAs a Customer Support Advisor you will identify and understand the needs of international travellers and accommodation partners. You will mediate between both sides by listening,...
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Barcelona, España CPM International A tiempo completo**Who we are** CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide. CPM International celebrates diversity! We welcome everyone & embrace unique styles. Our...
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Customer Service Agent with High Level of Danish
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Barcelona, España Talent Search People A tiempo completoOur client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona! Tareas **As a Customer Service Agent, your responsibilities include**: - Assisting customers with installations and new settings of their terminals - Troubleshooting reported issues - Maintaining...
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