Evening / Night Guest Service Agent
hace 1 semana
Your mission Guest Service Agent at REMS Summary The Guest Service Agent is in charge of ensuring a perfect guest experience by: communicating, welcoming and assisting them during their stay, while ensuring the quality compliance of the properties. He is also responsible for reporting to the Property Managers and Property Leaders. Responsibilities Guide our guests using our communication tools (PMS and phone calls). Welcome the guests to the properties and assist them during their stay (check‑in). Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc.). Acknowledge and advise on tourist attractions (food & beverage recommendations, transportation, cultural events, etc.). Cover the reception of the guests in our office. Communication with the Property Management, Cleaning and Maintenance Departments on the specific operation needs. Conditions and Benefits Location: Malaga historic center. Schedule: 5 days per week, 8 hours per day and 1 hour break. Detailed schedule will be defined by the Guest Service Team Leader every month. Night shift: 00:00 to 08:00 am. Evening shift: 16:00 to 01:00 or 17:00 to 02:00. Possibility of part time scheduling starting from 30H/ Week. Contract: Permanent employment contract with a trial period depending on profile. Days off: 2 days per week. Salary: Between 20,500 EUR and 25,500 EUR annually. To go any further, please send your CV at: Follow us on Facebook, Instagram & Linkedin @rems.group Your profile Skills And Qualifications Good writing and spelling capabilities in English and Spanish (French and any other language is a plus). Be reactive, adaptive and improvise while facing issues. Having strong customer relationship capabilities. Good knowledge of Andaluca is a plus (restaurants, cultural sites, activities...). Experience as a receptionist in a hotel or AirBnB accommodation is a plus. A Bachelor's degree in a relevant field is a plus. About Us REMS is the top quality Airbnb management company in Spain. We provide holiday experience to our guests and a full scope of services to property owners; Real Estate, Reform and Interior Design, as well as Rental Management and Housekeeping in the most valuable locations of the Costa del Sol. Excellence and organization are our mottoes, our multicultural team is determined to face ambitious challenges, in order to grow and establish ourselves as a leader in the industry. #J-18808-Ljbffr
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Evening/night Guest Service Agent
hace 2 semanas
Málaga, España REMS A tiempo completo**Your mission**: Guest Service Agent at REMS Summary The Guest Service Agent is in charge of ensuring a perfect guest experience by: communicating, welcoming and assisting them during their stay, while ensuring the quality compliance of the properties. He is also responsible for reporting to the Property Managers and Property...
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Evening / Night Guest Service Agent
hace 1 semana
Málaga, España REMS A tiempo completoYour mission Guest Service Agent at REMS Summary The Guest Service Agent is in charge of ensuring a perfect guest experience by: communicating, welcoming and assisting them during their stay, while ensuring the quality compliance of the properties. He is also responsible for reporting to the Property Managers and Property Leaders. Responsibilities Guide our...
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Night Guest Service Agent
hace 6 días
Málaga, España REMS A tiempo completoThe Night Guest Service Agent ensures guest experience by assisting them during their stay.
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Málaga, España REMS A tiempo completoA leading Airbnb management company in Málaga is seeking a Guest Service Agent to ensure a perfect guest experience. The role involves welcoming guests, assisting them, and providing local recommendations while maintaining quality standards. Ideal candidates will have strong communication skills in English and Spanish, with hospitality experience being a...
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Guest Service Agent
hace 2 semanas
Málaga, España REMS A tiempo completo**Your mission**: Guest Service Agent at REMS **Responsibilities**: - Guide our guests using our communication tools (PMS and phone calls). - Welcome the guests to the properties and assist them during their stay (check-in). - Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..). - Acknowledge and advise on tourist...
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Guest Service Agent
hace 5 días
Málaga, España REMS A tiempo completo**Your mission**: Guest Service Agent at REMS **Responsibilities**: - Guide our guests using our communication tools (PMS and phone calls). - Welcome the guests to the properties and assist them during their stay (check-in). - Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..). - Acknowledge and advise on tourist...
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Guest Service Agent
hace 2 semanas
Málaga, España REMS A tiempo completo**Your mission**: Guest Service Agent at REMS **Responsibilities**: - Guide our guests using our communication tools (PMS and phone calls). - Welcome the guests to the properties and assist them during their stay (check-in). - Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..). - Acknowledge and advise on tourist...
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Málaga, España Next Job Abroad A tiempo completoNight Shift Customer Support Agent - Live & Work in Malta (iGaming): Some people run on coffee. Others run on moonlight. If you’re sharp at night, experienced in customer support, and want an international career in iGaming, this is your lane. We’re hiring for an established iGaming company in Malta, one of Europe’s main hubs for online gaming, tech,...
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Málaga, España Next Job Abroad A tiempo completoNight Shift Customer Support Agent - Live & Work in Malta (iGaming): Some people run on coffee. Others run on moonlight. If you’re sharp at night, experienced in customer support, and want an international career in iGaming, this is your lane. We’re hiring for an established iGaming company in Malta, one of Europe’s main hubs for online gaming, tech,...
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Assistant Guest Service Manager
hace 2 semanas
Málaga, España Swish Marbella A tiempo completoWe are looking for an experienced Guest Services Assistant to join our existing guest-services departments. Arrange and oversee guest services , including private chefs, housekeeping schedules, additional cleaning, laundry services, maintenance support, and other in-villa services as required. La información a continuación detalla los requisitos del...
