Senior Support and Admin

Talan is an international consulting group specializing in innovation and business transformation through technology. With over 7,200 consultants in 21 countries and a turnover of €850M, we are committed to delivering impactful, future‑ready solutions.Talan at a GlanceHeadquartered in Paris and operating globally, Talan combines technology, innovation, and empowerment to deliver measurable results for our clients. Over the past 22 years, we’ve built a strong presence in the IT and consulting landscape, and we’re on track to reach €1 billion in revenue this year.Our Core Areas of ExpertiseData & Technologies: We design and implement large‑scale, end‑to‑end architecture and data solutions, including data integration, data science, visualization, Big Data, AI, and Generative AI.Cloud & Application Services: We integrate leading platforms such as SAP, Salesforce, Oracle, Microsoft, AWS, and IBM Maximo, helping clients transition to the cloud and improve operational efficiency.Management & Innovation Consulting: We lead business and digital transformation initiatives through project and change management best practices (PM, PMO, Agile, Scrum, Product Ownership), and support domains such as Supply Chain, Cybersecurity, and ESG/Low‑Carbon strategies.We work with major global clients across diverse sectors, including Transport & Logistics, Financial Services, Energy & Utilities, Retail, and Media & Telecommunications.Job Description Location & Set up: Malaga (Spain) or Warsaw (Poland) - HybridWe are looking for someone to fill the position of Production Support and Administration in the area of electronic platforms. The main duties would be:Providing N2 support for the application to the N0 and N1 teams.Assisting users in resolving technical or functional issues.Updating application components, either due to a version change sent by the supplier, to resolve an incident, or to add new functionality.Assisting with production during extended hours, including on‑call duty during American market opening hours, holidays, etc.Meetings with business, suppliers, and other agents.Manage product ticketing for incidents and support.On‑Call SupportParticipate in a weekly on‑call rotation shared within the team, covering U.S. business hours from 4:00 PM to 10:00 PM.Availability via mobile phone may be required to respond to issues as they arise.Deployment On‑Call DutySupport software deployments outside of regular business hours, typically on weekends (Saturday or Sunday). This duty generally occurs about once per month.Qualifications Required knowledgeTo carry out these activities, we need an active person who is eager to learn, decisive. Much of the time will be spent understanding problems and communicating them, so good people and communication abilities are essential.+ 5 years working with ‘ORC’ and ‘Tbricks’ products at both the support and administrator/functional levels.General knowledge of markets and electronic trading instruments.General knowledge of programming languages such as Java, Python, and ShellScript.Technical and functional knowledge of applications related to electronic market activity , both at the support and administration levels.Ability to understand problems and communicate them effectively.Additional Information What do we offer you?Hybrid position based in Malaga, Spain or Warsaw, PolandPossibility to manage work permits.Permanent, full‑time contract.Training and career development.Possibility to be part of a multicultural team and work on international projects.If you are passionate about data, development & tech, we want to meet youTalan Spain’s commitment to non‑discrimination based on gender, race, ideology, or any other reason, in accordance with the company’s "Equality Plan" and the current regulations on gender equality between women and men (Royal Decree‑Law 6/2019).#J-18808-Ljbffr