Dutch Customer Service Agent
hace 1 semana
About us: Our client is a leading entertainment destination in Europe, dedicated to creating magical experiences for guests of all ages. Our commitment to exceptional customer service sets us apart, ensuring that every visitor leaves with unforgettable memories. As a Dutch Speaking Customer Service Agent, you will be an integral part of our guest experience team, providing unparalleled support and assistance to visitors from the Netherlands. Your primary responsibility will be to ensure the highest level of customer satisfaction through effective communication and problem solving skills. Tasks Serve as the first point of contact for Dutch Dutch-speaking guests, over the phone, addressing inquiries, requests, and concerns promptly and professionally. •Provide accurate information about park attractions, events, and amenities to enhance guests' experiences and maximize their enjoyment. •Assist guests with ticket purchases, reservations, and itinerary planning, ensu- ring seamless transactions and efficient service delivery. •Handle guest feedback and complaints with empathy and diplomacy, striving to resolve issues to the satisfaction of all parties involved. •Maintain a welcomi ng and organized work environment, including the cleanli- ness and tidiness of the plateau. •Stay updated on park policies, procedures, and safety regulations to ensure compliance and promote a safe and enjoyable experience for all guests. Upsale of the services we offer. Requirements Fluency in Dutch and English, with excellent verbal and written communication skills in both languages. •Previous experience in customer service, hospitality, or a related field preferred. •Strong interpersonal skills and a positive attitude, with a genuine passion for de- livering exceptional guest experiences. •Ability to multitask and prioritize tasks effectively in a fast fast-paced environment. •Flexibility to work shifts, including weekends, evenings, and holidays, as needed. •Familiarity with computer systems an d software applications for data entry, ti- cketing, and reservation management. •Knowledge of the local area and tourist attractions is a plus. Benefits •From Mondays to Fridays from 9.15hs to 17.15hs and from 11.30hs to 19.30hs. One working Saturday per month. •Permanent contract of 39hs a week. •Salary: 22K gross per year + 2K bonus gross per year. •A dynamic and inclusive work environment with a diverse team of colleagues. If you are enthusiastic about providing exceptional customer service and creating memorable experiences, we invite you to join our team in Barcelona, 22@ in Poblenou. Please submit your resume and cover letter in English and Dutch, detailing your relevant experience and why you are a perfect fit for this role.
-
Dutch Customer Service Agent
hace 5 días
Barcelona, España ADM Value A tiempo completoAbout us: Our client is a leading entertainment destination in Europe, dedicated to creating magical experiences for guests of all ages. Our commitment to exceptional customer service sets us apart, ensuring that every visitor leaves with unforgettable memories. As a Dutch Speaking Customer Service Agent, you will be an integral part of our guest experience...
-
Customer Service Agent
hace 3 días
Barcelona, España NewCo Communications A tiempo completoDo you have strong communication skills (native Dutch / Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in sunny Barcelona! Taken **As a Customer Service Agent, your responsibilities include**: -...
-
Customer Service Agent
hace 2 días
Barcelona, España NewCo Communications A tiempo completoDo you have strong communication skills (native Dutch / Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in sunny Barcelona! Tasks **As a Customer Service Agent, your responsibilities include**: -...
-
Barcelona, España City Job Offers A tiempo completoAre you fluent in Dutch and have a flair for fashion, dreaming of living in the lively city of Barcelona? We invite you to be part of our team, where fashion-forward thinking and customer service excellence merge! We're seeking passionate Dutch-speaking Customer Service Agents to contribute to a renowned project in the fashion retail industry....
-
Dutch-speaking Customer Service Agent in The Sports
hace 1 semana
Barcelona, España City Job Offers A tiempo completoAre you fluent in Dutch and passionate about the sports retail industry? Embrace the chance to live and work in Barcelona! We're on the lookout for enthusiastic Dutch-speaking Customer Service Agents to enhance our team, offering an innovative experience in the sports retail sector. **Dutch-speaking Customer Service Agent at Fashion Industry** **The...
-
Customer Service Agent
hace 2 semanas
Barcelona, España ADM Value A tiempo completo**About ADM VALUE** ADM VALUE, a subsidiary of the TESSI group, is a leader in the field of customer relationships and customer experience. With a consolidated presence in 6 countries and 16 strategically located production sites, we are committed to delivering innovative solutions that enhance the customer experience. **Our impact** We are present in 6...
-
Dutch Customer Service Representative
hace 2 semanas
Barcelona, España ADM Value A tiempo completoHello! Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...
-
Customer Service Agent
hace 6 días
Barcelona, España ADM Value A tiempo completoADM VALUE - A TESSI Group Subsidiary. ADM VALUE, a subsidiary of the TESSI Group, is a leader in customer relations and customer experience. With a strong presence in 6 countries and 16 strategically located production sites, we are committed to providing innovative solutions that enhance customer experience. Our Impact We operate in 6 countries**:France,...
-
Customer Service with Fluent Dutch
hace 3 días
Barcelona, España Page Personnel España A tiempo completoCustomer Service with Fluent Dutch & English will be responsible for: - Processing incoming customer requests and orders. - Checking the orders against the customer and purchase order agreements. - Responding to customer product inquiries and issues in a timely manner. - Liaising with the logistics department to prepare and arrange the execution of the...
-
Customer Support Agent
hace 1 semana
Barcelona, España Glitnor A tiempo completo**WHO WE ARE**: OneCasino, part of the Glitnor Group, is an online casino established in Malta since 8 years and aiming to provide the best gaming experience. The team comprises experts in casino development and gamer satisfaction, ensuring top-notch quality in all aspects. OneCasino stands out by setting trends in the iGaming industry through exclusive...
