Regional / Senior Facilities Manager

hace 1 semana

Barcelona, España Jones Lang LaSalle Incorporated A tiempo completo

Regional / Senior Facilities Manager

Apply remote type On-site locations Barcelona, ESP time type Full time posted on Posted 2 Days Ago job requisition id REQ391231

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL es una empresa comprometida con la igualdad de oportunidades entre hombres y mujeres / JLL as a company is committed to equal opportunities for men and women.

Role Purpose

JLL Integrated Facilities Management (IFM) is currently searching for a customer focused Regional Facilities Manager who will be embedded on our high-profile client account.

The role is responsible for IFM Account Operations Management on the Barcelona CoE mainly and any other sites allocated to the portfolio. The IFM drives the business by managing all functional and operational responsibility and contributing to the strategic growth of the business. This role is the key on the portfolio strategy working in close partnership with the EMEA Account Director.

The Regional FM is integral to supporting the EMEA Account Director to drive and deliver a high level of client satisfaction, establishing and managing the service delivery team, delivering key regional initiatives as well as ensuring consistency in processes, systems and reporting across EMEA. The role also ensures efficient and consistent operation of all facility management activities to meet contractual obligations with respect to the property portfolio of the Client throughout the region.

What this job involves

  • Manage and mentor FM team
  • Ensure KPI deliverables are met, and reporting is timely and robust
  • Develop and sustain a high-quality well motivated team
  • Build and maintain an environment that supports teamwork, co-operation and performance excellence within team
  • Proactively engage stakeholders to ensure that on site client’s expectations are met
  • On-site escalation point of contact for Facilities in the client’s premises
  • Assist with implementation of GRE Strategy
  • Assist in the implementation of client corporate social responsibility and diversity, equity, and inclusion initiatives in collaboration with organizations and their stakeholders.
  • Develop, gain, and implement the Best Practice/ Building Operation Plan for assigned portfolio.
  • Manage relationships with Landlord, addressing day-to-day concerns efficiently and escalating significant issues when required to maintain positive client interactions
  • Work with the Financial Manager to prepare the final budget documentation/plans and administer the works to ensure budget compliance.
  • Inspect facilities and equipment to determine extent of service and equipment required. Recommend, justify, develop and coordinate with the Client team, projects that enhance the value of the office buildings.
  • Arrange for maintenance, upkeep, or reconditioning of facilities as specified in the operating procedures, the management plan and/or management services agreement and of leased premises as dictated by lessee's agreement.
  • In conjunction with the Procurement Specialist, competitively bid and prepare all service contracts to assure high quality and cost effective services. Assemble and analyse contract bids, submit recommendations, and prepare the standard form contract agreement for the Account Director for execution.
  • Act as primary contact for assigned site’s contractors and vendors.
  • Maintain role as primary contact for service requests generated by the client’s staff.
  • Proactively meet with Client’s local Management on scheduled basis. Communicate regularly with the client’s Management and staff, providing necessary support and information on the status of all areas under his management.
  • Approve purchases of supplies and equipment for use at managed office buildings.
  • Contract for services as described within the operating budget, management plan and/or management services agreement.
  • Ensure that all defined services are completed in accordance with all operating procedures, statutory requirements, and within the Health and Safety guidelines.
  • Proactively involved in ensuring that services are reviewed, and refinements made to enhance FM services across the assigned portfolio.
  • Develop a close working relationship with all of the vendors under his/her control to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high-quality service.
  • Possess proficient space planning skills to optimize layout, functionality, and efficiency of the workplace environments, considering factors such as attendance, ergonomics, and regulatory requirements.

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sounds like you? To apply you need to have:

  • Track record in facilities management, at least on two different client sites.
  • Demonstrates strong leadership abilities with a proven track record of effectively managing, motivation, and developing diverse teams to achieve the best service delivery.

Problem Solving & Strategic Thinking

  • Demonstrates the capability to effectively handle ambiguity and resolve complex issues, utilizing appropriate escalation procedures.
  • Demonstrates a strong strategic vision with the flexibility to adapt to changing circumstances, ensuring effective problem-solving and decision-making in dynamic environments.

Leadership & Organizational Skills

  • Excellent planning & organizational skills to prioritize work and meet tight deadlines.
  • Places a significant emphasis on leadership, strategic thinking, and the ability to inspire and guide.

Client- and Relationship Management Skills:

  • Good management skills to interact on all levels with the client organization incl. the works council, internal JLL team and partner companies.
  • Demonstrate comprehensive expertise in critical facility operations and technical property systems, encompassing HVAC, fire protection mechanisms, mechanical and electrical infrastructure, and Building Management Systems (BMS).
  • Strong interpersonal skills with training experience to guide multifunctional teams.
  • Strong PC literacy and proven ability to strategically manage activities using various systems.
  • Strong Budget Management Skills.
  • Very good English & local language skills.
  • Exhibits honesty & trustworthiness.
  • Open to new ideas & willing to challenge status quo.

Location:

On-site –Barcelona, ESP

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table

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