CRM Consultant

hace 1 día

Madrid, España Publicisgroupe A tiempo completo

Descripción de la empresa

Publicis Groupe, the world's second largest communications group, is a solutions platform that is present in more than 100 countries and has more than 98,000 employees. With a unique work philosophy, The Power of One puts clients at the center by promoting the growth of their business through creative agencies (Publicis, Leo Burnett, Publicis Health, Wysiwyg, Nurun and Digitas), media (Zenith, Starcom, Spark and Performics), and areas of transversal knowledge. Publicis Groupe links Creativity, Technology and Data offering a value proposition that effectively connects brand and consumer. Do you want to know more about the agency/brand or area of expertise you will be applying for on this role? Keep reading Zenith is a leading global media agency and is one of the agency brands within Publicis Groupe. We are dedicated to creating a sustainable advantage for our clients, providing them with a quantifiable return from their communications investment that outstrips their competitors. Our focus on ROI ensures that clients' budgets are invested, not simply spent. We believe the most important consideration for any campaign is a demonstrably effective outcome. We are committed to developing close partnerships with all our clients and to delivering a service that always exceeds expectations. Are you looking to join an agency who blend data and technology to solve complex challenges for our clients? Do you want to understand how behavioural insights can be drawn from data, and how this can impact a programmatic strategy? If you're passionate about the marriage of data and digital, and the prospect of building a career in that space then we want to hear from you You’ll learn from the best and you’ll teach the best, if this sounds like you and you’ve got something to bring, come and join us

Descripción del puesto

How you’d spend your day:

  1. Management and monitoring of CRM campaigns end to end.
  2. Process control and phases of campaign development.
  3. Departments and teams coordination to achieve campaign delivery and objectives.
  4. Historical DB analysis and insight extraction.
  5. Definition of CRM strategies, forecasting and campaign planning.
  6. Delivery of monthly reports and reporting.
  7. Support brands in decision making and action development.
  8. Design and ideation of reports and dashboarding.

Cualificaciones

What do you need?

  1. Degree in Marketing, ADE or similar.
  2. Demonstrable experience of +3 years in a CRM department, managing end-to-end campaigns.
  3. Teamwork experience.
  4. High level of English - C1 (spoken and written).
  5. Advanced knowledge of Excel.
  6. Excellent organizational skills and high detail orientation.
  7. Digital profile, proactive and with high attention to detail.
We also value...
  1. Knowledge of tools such as Adobe Campaign Classic / Salesforce.
  2. Complementary training HTML & CSS.
  3. B2B expertise.
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