CRM Consultant

hace 6 meses

Madrid, España Indicia Worldwide A tiempo completo

**Who are we?**

**Nice to meet you, we’re Indicia Worldwide. **We are a global data and technology led marketing agency who work with some of the world’s biggest brands.

We see ROI where others don't. We are the only agency that combines creative, data and technology talent with production and procurement expertise to improve your marketing performance and efficiencies. We realise ROI for our clients by enabling them to deliver more engaging, cost-effective and sustainable customer experiences.

Indicia Worldwide is the product of three successful businesses, brought together by our parent company Konica Minolta in 2017. The vision was, and is, to create new value across the remit of marketing for our clients.

**What you’ll do**:
As a market leader in the digital eCRM space, the Digital Solutions Consultant role is critical to advancing our clients’ attainment of optimal reach, targeting and personalisation. The Digital Solutions Consultant is able to help realize multiple digital routes to market including an omni-channel strategy that offers consumers consistent messaging and experiences across multiple customer touchpoints using the power of data science, machine learning and campaign optimization to drive increased reach and intimacy.

A key part of the role is to develop a best in class understanding of execution and optimisation to multiple digital channels through advances in marketing technology (Martech) stacks both internally and externally. We are committed to pushing the limits of data-driven marketing and the role requires an eagerness to learn and adapt as well as to contribute to our institutional learning of this fast-paced and changing landscape.

The Digital Solutions Consultant sits within our Martech Engineering department and works with other disciplines to create impactful solutions to our client base. The Digital Solutions Consultant brings knowledge and experience of engagement platforms that help major brands achieve great things with their customers. In this role, you will bring extensive knowledge and experience of at least one of Adobe Experience Cloud, Braze, Iterable, Salesforce CRM or Moengage as well as an appreciation for the power of data and will come with meticuous attention to detail and a focus on quality and outcomes.

**Accountabilities**
- Support the development of Indicia’s Customer Engagement Platform (CEP) practice by leveraging industry best practices that deliver a consistent, reliable, and predictable service to our clients.
- Contribute to the development of Indicia’s CEP methodology and best practices for the use of Adobe, Braze, Iterable and Moengage and ensure alignment between client development plans and our wider partnership objectives.
- Keep up to date with new and emerging technologies that further our CEP offerings including assessing the use of CDP and Insight technologies such as Tealium, Treasure Data, Segment and Amplitude.
- Support scoping, planning, estimation and delivery of client CEP and CDP implementations and migrations.
- Supporting the wider Indicia team in pre-sales activity and knowledge differentiation such as presentations, contributing to whitepapers and input to other sales collateral.
- Develop ideas and proposals that lead to the innovation and commoditisation of new or existing propositions into Indicia’s client or prospective client base.

**Scope & Impact**
- Position is client facing, working alongside other Indicia teams such as Client Services.
- Practitioner on the deployment and development of CEP platforms that realize our customer’s objectives for achieving highly targeted campaigns.
- Position requires deliverables that meet the brief, are meticulous in quality and delight our customers.

**Strategic Planning & Decision Making**
- Actively engages and reviews client digital campaigns and projects and makes optimal recommendations that that meet or exceed client objectives.
- Contributes to a longer-term digital roadmap that supports Indicia’s pre-sales process and delivery capability to new and existing clients.

**Relationships**
- Regular meetings with line manager to understand immediate and mid-terms client requirements.
- Ad-hoc meetings with Client Services and Project Management teams to understand immediate and mid-terms client requirements and to ensure that the briefing process is complete and well understood.
- Ad-hoc meetings with key vendors and partners e.g., Adobe, Braze, Iterable, Treasure Data and Tealium to stay current with vendor offerings and to ensure an appropriate level of understanding of best practice to help with the deployment of such tools.
- Working collaboratively with peers in Data Engineering, Project Management and Insight to determine optimal solutions for our customers as well as helping to troubleshoot issues with functionality and/or data.

**What you'll bring**:
**Knowledge & Skills**
- Demonstrable experience in a mainstream Martech technology toolset e.g.

  • SAP - CRM - Consultant

    hace 1 semana

    Madrid, España Digiu Digital A tiempo completo

    **SAP CRM Functional Consultant** Somos Meisters Solutions, una empresa de desarrollo digital miembro de Digiu Digital. Tenemos más de 20 años de experiência y más de 500 proyectos digitales concluídos con éxito. Somos especialialistas en transformación digital, automatización e integración de processos dentro de las empresas. **Descripción del...

  • Braze Consultant

    hace 2 meses

    Madrid, España Omega CRM A tiempo completo

    **Omega CRM, a leader in Technology Solutions, is looking to develop its Marketing practice with a Braze Consultant.**: Main duties: - Investigate, create, and recommend innovative marketing automation and martech solutions. - Conduct analysis on marketing automation and martech solution implementations. Assist in high-level architecture design for...

  • Digital Content Consultant

    hace 6 meses

    Madrid, España Omega CRM A tiempo completo

    **Omega CRM, líder en Soluciones Tecnológicas, está buscando desarrollar su equipo con un perfil Digital Content Consultant.**: Entre las **principales funciones** se encontrará: - Labor de asesoría con los equipos de MKT para, en base a objetivos de negocio y necesidades de clientes, así como al conocimiento de contenidos, plataformas y soluciones...

  • Business Consultant

    hace 2 meses

    Madrid, España Omega CRM A tiempo completo

    **Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Business Consultant.**: **Main duties**: - Support of the Solutions area by participating in...

  • Junior Digital Marketing Consultant

    hace 4 semanas

    Madrid, España Omega CRM A tiempo completo

    Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Junior Digital Marketing Consultant.The schedule will be Monday to Friday from 11:00 a.m. to...

  • Digital Content Consultant

    hace 5 meses

    Madrid, España Omega Crm A tiempo completo

    **Omega CRM, líder en Soluciones Tecnológicas, está buscando desarrollar su equipo con un perfil Digital Content Consultant.**:Entre las **principales funciones** se encontrará:- Labor de asesoría con los equipos de MKT para, en base a objetivos de negocio y necesidades de clientes, así como al conocimiento de contenidos, plataformas y soluciones...

  • Braze Consultant

    hace 1 mes

    Madrid, España Omega CRM A tiempo completo

    Omega CRM, a leader in Technology Solutions, is looking to develop its Marketing practice with a Braze Consultant.Main duties:- Investigate, create, and recommend innovative marketing automation and martech solutions.- Conduct analysis on marketing automation and martech solution implementations.Assist in high-level architecture design for marketing...

  • Braze Consultant

    hace 2 meses

    Madrid, España Omega CRM A tiempo completo

    Omega CRM, a leader in Technology Solutions, is looking to develop its Marketing practice with a Braze Consultant.Main duties:- Investigate, create, and recommend innovative marketing automation and martech solutions.- Conduct analysis on marketing automation and martech solution implementations.Assist in high-level architecture design for marketing...

  • Braze Consultant

    hace 2 meses

    Madrid, España Omega Crm A tiempo completo

    Omega CRM, a leader in Technology Solutions, is looking to develop its Marketing practice with a Braze Consultant.Main duties:- Investigate, create, and recommend innovative marketing automation and martech solutions.- Conduct analysis on marketing automation and martech solution implementations.Assist in high-level architecture design for marketing...

  • Braze Consultant

    hace 1 mes

    Madrid, España Omega Crm A tiempo completo

    Omega CRM, a leader in Technology Solutions, is looking to develop its Marketing practice with a Braze Consultant.Main duties:- Investigate, create, and recommend innovative marketing automation and martech solutions.- Conduct analysis on marketing automation and martech solution implementations.Assist in high-level architecture design for marketing...

  • Business Consultant

    hace 1 mes

    Madrid, España Omega CRM A tiempo completo

    Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Business Consultant.Main duties:- Support of the Solutions area by participating in projects and...

  • Business Consultant

    hace 2 meses

    Madrid, España Omega Crm A tiempo completo

    Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Business Consultant.Main duties:- Support of the Solutions area by participating in projects and...

  • Business Consultant

    hace 2 meses

    Madrid, España Omega CRM A tiempo completo

    Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Business Consultant.Main duties:- Support of the Solutions area by participating in projects and...

  • Business Consultant

    hace 2 meses

    Madrid, España Omega Crm A tiempo completo

    .Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Business Consultant.Main duties:Support of the Solutions area by participating in projects and...

  • SAP - CRM - Consultant

    hace 2 semanas

    Madrid, España Digiu Digital A tiempo completo

    **Título del Puesto: Project Manager con Experiência en CRM** **Ubicación**: Madrid (híbrido, remoto/onsite **Disponibilidad**: Inmediata / Según negociación **Industria**: Consultoría de tecnología especializada en soluciones SAP - Planificar y coordinar proyectos de implementación y optimización de sistemas CRM, necesario conocimiento del módulo...

  • Crm Consultant

    hace 1 mes

    Madrid, España Publicis Groupe A tiempo completo

    .Company DescriptionPublicis Groupe, the world's second largest communications group, is a solutions platform that is present in more than 100 countries and has more than 98,000 employees. With a unique work philosophy, The Power of One puts clients at the center by promoting the growth of their business through creative agencies (Publicis, Leo Burnett,...

  • Crm Consultant

    hace 1 mes

    Madrid, España Publicis Groupe A tiempo completo

    .Company Description Publicis Groupe, the world's second largest communications group, is a solutions platform that is present in more than 100 countries and has more than 98,000 employees. With a unique work philosophy, The Power of One puts clients at the center by promoting the growth of their business through creative agencies (Publicis, Leo Burnett,...

  • Crm Consultant

    hace 1 mes

    Madrid, España Publicis Groupe A tiempo completo

    Company DescriptionPublicis Groupe, the world's second largest communications group, is a solutions platform that is present in more than 100 countries and has more than 98,000 employees. With a unique work philosophy, The Power of One puts clients at the center by promoting the growth of their business through creative agencies (Publicis, Leo Burnett,...

  • Junior Digital Marketing Consultant

    hace 6 meses

    Madrid, España Omega CRM A tiempo completo

    **Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Junior Digital Marketing Consultant.**: **Main duties**: - Development, execution and...

  • Crm Consultant

    hace 3 semanas

    Madrid, España Publicis Groupe A tiempo completo

    Publicis Groupe, the world's second largest communications group, is a solutions platform that is present in more than 100 countries and has more than 98,000 employees. With a unique work philosophy, The Power of One puts clients at the center by promoting the growth of their business through creative agencies (Publicis, Leo Burnett, Publicis Health,...