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IT Operations Manager – join Zurich Insurance at Zanzibar Technology Delivery Center (TDC) in Barcelona, Spain. Responsibilities Support the Operations of the team ensuring the infrastructure runs smoothly and solve technical/administrative issues. Ensure application/infrastructure compliance with governance standards and policies. Support Incident Management, Problem Management, and Change Management processes. Handle external providers to ensure delivery and operation of the applications under the team scope. Support application monitoring and reporting. Qualifications Basic technical knowledge: Windows admin, Microsoft Azure, network, SQL. Experience in IT Operations/Service Delivery. Service Management Knowledge (e.g., ITIL). SNOW knowledge is a plus. JIRA/Confluence knowledge is a plus. Benefits Competitive salary and yearly bonus. Flexible working model. Option to work abroad up to 25 days yearly. Over 300 euros to set up home office and additional allowance. Wide range of internal and external trainings (English, German, Spanish). Ticket restaurant and health insurance with flexibility. Life and accident insurance. Collective life retirement plan. 2000 referral bonus. Exclusive employees discounts. Functional diversity benefits. Stock options and mortgage benefits. Location Barcelona, Poblenou; remote working: Hybrid; schedule: Full Time. Equal Opportunity At Zurich, we are an equal opportunity employer. We attract and retain the best-qualified individuals available, regardless of race/ethnicity, religion, gender, sexual orientation, age, or disability. Apply by sending your CV in English. #J-18808-Ljbffr