Product Support Engineer
hace 4 días
What You’ll Do At Criteo, the Product Support Engineering team plays a pivotal role in ensuring the stability and reliability of our Retail Media product. We connect the dots between the R&D and Product teams and the regional teams. As a Product Support Engineer, you will be at the heart of this collaboration. You will lead complex investigations, resolve high-impact technical issues, and drive the incident management and hot fix releases to continuously improve our products and support processes. Your work will directly influence our Retail Media product quality, customer satisfaction, and operational efficiency. This role is ideal for someone who thrives in cross‑functional environments, enjoys digging deep into technical challenges, and wants to shape the future of Retail Media by making our products smarter, stronger, and more scalable. You will Be the go‑to expert for resolving advanced product issues escalated by regional teams. Investigate and troubleshoot complex technical problems, from suspected bugs to nuanced product behaviors. Collaborate closely with both Product and R&D teams to ensure smooth communication and fast resolution. Own and be responsible for the incident management Influence the product roadmap to drive product quality and shape future features. Empower regional teams through coaching, documentation, and knowledge sharing. Lead initiatives that enhance support workflows, tools, and cross‑team collaboration. Who You Are A tech‑savvy problem solver with 3+ years of experience in support, consulting, or engineering. Comfortable with web technologies (HTML, JavaScript, REST APIs) and debugging tools. A strong communicator who thrives in international, cross‑functional teams. Curious, proactive, and eager to learn and share knowledge. Autonomous and highly accountable. Ideally experienced with SQL, Python, networking, and data visualization. Why Join Us It is a strategic position at the crossroads of technology and customer experience. If you are excited about shaping the future of Retail Media by ensuring our products are not only innovative but also reliable, scalable, and impactful. #J-18808-Ljbffr
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Product Support Engineer
hace 1 semana
Barcelona, España Multiverse Computing LLC A tiempo completoWe are looking to fill this role immediately and are reviewing applications daily. We are a European deep-tech leader in quantum and AI, backed by major global strategic investors and strong EU support. Our groundbreaking technology is already transforming how AI is deployed worldwide — compressing large language models by up to 95% without losing accuracy...
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Product Support Engineer
hace 2 semanas
Barcelona, España Fundación Adecco A tiempo completoProduct Support EngineerNo deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.Are you passionate about solving complex technical challenges and making products smarter, stronger, and more reliable? Join our team as a Product Support Engineer and become the bridge...
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Product Support Engineer
hace 4 días
Barcelona, España Fundación Adecco A tiempo completoAre you passionate about solving complex technical challenges and making products smarter, stronger, and more reliable? Join our team as a Product Support Engineer and become the bridge between technology and customer experience. In this role, youll lead critical investigations, resolve high-impact issues, and collaborate with global teams to ensure our...
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Product Support Engineer
hace 2 semanas
Barcelona, España Amadeus A tiempo completoJob Title Product Support Engineer (L2)Summary As a Product Support Engineer, you will deliver timely assistance to clients using Amadeus Hospitality products, ensuring smooth functionality and issue resolution. You'll investigate and escalate technical incidents, enhance support processes, contribute to knowledge base improvements, and communicate...
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Product Support Engineer
hace 2 semanas
Barcelona, España Criteo A tiempo completo**Hybrid** **Barcelona, Spain** **Product** **Permanent - Full Time** **Job ID**: r19486 **What You'll Do**: The Support Engineering team plays a critical role in ensuring the stability and reliability of Criteo’s platform. We partner closely with internal support teams to resolve complex product issues, and act as a key connection point between...
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IT Support Engineer
hace 7 días
Barcelona, España Product Madness A tiempo completoThe IT Support Engineer is primarily responsible for acting as a go to point of contact for all IT related queries, servicerequests, and incidents. This will involve managing requests, helping users resolve day to day issues, onboarding new employees, supporting various IT projects and initiatives, and otherwise directly contributing to the success of the...
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Product Support Engineer
hace 2 semanas
Barcelona, Barcelona, España Amadeus A tiempo completoJob TitleProduct Support Engineer (L2)SummaryAs a Product Support Engineer, you will deliver timely assistance to clients using Amadeus Hospitality products, ensuring smooth functionality and issue resolution. You'll investigate and escalate technical incidents, enhance support processes, contribute to knowledge base improvements, and communicate effectively...
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Product Support Engineer
hace 2 semanas
Barcelona, España Claroty A tiempo completoClaroty empowers the world's largest enterprises to secure their cyber-physical systems across industrial (OT), healthcare (IoMT), and enterprise (IoT) environments: the Extended Internet of Things (XIoT). The Claroty Platform integrates with customers’ existing infrastructure to provide a full range of controls for visibility, risk and vulnerability...
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barcelona, España Criteo A tiempo completoA leading technology company in Barcelona seeks a Product Support Engineer to resolve technical issues and enhance product quality. You will lead investigations and collaborate with international teams to improve our Retail Media product. Ideal candidates have 3+ years of experience in support or engineering and are tech-savvy problem solvers. Join us to...
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Product Support Engineer
hace 2 semanas
Barcelona, España Criteo A tiempo completoWhat You'll Do: At Criteo, the Product Support Engineering team plays a pivotal role in ensuring the stability and reliability of our Retail Media product. We connect the dots between the R&D and Product teams and the regional teamsAs a Product Support Engineer, you will be at the heart of this collaboration. You will lead complex investigations, resolve...