Service Customer Success Senior Manager, Europe
hace 4 días
OverviewLife. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.Are you ready to lead a high-performing regional team and make a real impact on customer success? This is your opportunity to join a global leader in medical technology, where your expertise will help us deliver exceptional service experiences for our customers across EMEA.ResponsibilitiesYou’ll be at the heart of our customer success strategy, leading a regional team to ensure outstanding service delivery for our customers. From managing complex, high-volume operations to driving continuous improvement, you’ll work closely with cross-functional teams and leverage tools like SAP and Salesforce to optimize processes. Your leadership will empower your team to exceed expectations and strengthen relationships with our customers in the medical devices industry.What you’ll need to be successfulSuccess in this role means being a strategic leader who thrives in a fast-paced, dynamic environment. You’ll bring:Proven experience managing regional teams and driving performanceStrong background in customer service for services, ideally within the medical devices industryExpertise in SAP and ideally SalesforceFluency in English, with an additional European language as a plusCompany values and benefitsYou. Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and patients we serve.Inclusion and Belonging: Committed to welcoming, celebrating and thriving on inclusion and belonging. Learn more about our Employee Inclusion Groups on our website ( Future: Generous annual bonus and pension schemes, Save As You Earn share options.Work/Life Balance: Flexible vacation and time off, paid holidays and paid volunteering hours, so we can give back to our communities.Your Wellbeing: Private health and dental plans, healthcare cash plans, income protection, life assurance and much more.Flexibility: Hybrid working model (for most professional roles).Training: Hands-on, team-customised, mentorship.Stay connected by joining our Talent Community.We're more than just a company - we're a community Follow us on LinkedIn to see how we support and empower our employees and patients every day.Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N.Explore our website and learn more about our mission, our team, and the opportunities we offer.#J-18808-Ljbffr
-
Service Customer Success Senior Manager, Europe
hace 2 semanas
Esplugues de Llobregat, España Smith+Nephew A tiempo completoLife. Unlimited. At Smith+ Nephew we design and manufacture technology that takes the limits off living. Are you ready to lead a high-performing regional team and make a real impact on customer success? This is your opportunity to join a global leader in medical technology, where your expertise will help us deliver exceptional service experiences for our...
-
Service Customer Success Senior Manager, Europe
hace 14 horas
Esplugues de Llobregat, España Smith+Nephew A tiempo completoLife. Unlimited. At Smith+Nebhew we design and manufacture technology that takes the limits off living. Are you ready to lead a high-performing regional team and make a real impact on customer success? This is your opportunity to join a global leader in medical technology, where your expertise will help us deliver exceptional service experiences for our...
-
Service Customer Success Senior Manager, Europe
hace 12 horas
esplugues de llobregat, España Smith+Nephew A tiempo completoLife. Unlimited. At Smith+Nebhew we design and manufacture technology that takes the limits off living. Are you ready to lead a high-performing regional team and make a real impact on customer success? This is your opportunity to join a global leader in medical technology, where your expertise will help us deliver exceptional service experiences for our...
-
Service Customer Success Senior Manager, Europe
hace 14 horas
Esplugues de Llobregat, España Smith+Nephew A tiempo completoLife. Unlimited. At Smith+Nebhew we design and manufacture technology that takes the limits off living. Are you ready to lead a high-performing regional team and make a real impact on customer success? This is your opportunity to join a global leader in medical technology, where your expertise will help us deliver exceptional service experiences for our...
-
Service Customer Success Senior Manager, Europe
hace 4 días
Esplugues de Llobregat, España Smith+Nephew A tiempo completoOverview Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Are you ready to lead a high-performing regional team and make a real impact on customer success? This is your opportunity to join a global leader in medical technology, where your expertise will help us deliver exceptional service experiences for...
-
Service Customer Success Senior Manager, Europe
hace 4 días
esplugues de llobregat, España Smith+Nephew A tiempo completoOverview Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Are you ready to lead a high-performing regional team and make a real impact on customer success? This is your opportunity to join a global leader in medical technology, where your expertise will help us deliver exceptional service experiences for...
-
Senior Customer Success Manager, Europe — Hybrid
hace 14 horas
Esplugues de Llobregat, España Smith+Nephew A tiempo completoA global leader in medical technology is seeking a Regional Team Leader to drive customer success across EMEA. You will be responsible for managing a high-performing team focused on delivering exceptional service. This role requires proven experience in team management and customer service, ideally in the medical devices industry. The successful candidate...
-
Senior Customer Success Lead, Europe
hace 2 semanas
Esplugues de Llobregat, España Smith+Nephew A tiempo completoA global medical technology company is seeking a dynamic leader for their customer success team. This role involves managing high-volume operations, ensuring exceptional service delivery, and fostering team performance in the medical devices sector. Ideal candidates will have strong customer service experience and expertise in tools like SAP and Salesforce....
-
Senior Manager, EMEA Customer Success
hace 4 días
Esplugues de Llobregat, España Smith+Nephew A tiempo completoA global leader in medical technology is seeking a strategic leader to join their team in Esplugues de Llobregat, Spain. In this role, you will lead a high-performing regional team focused on customer success and service delivery. You will manage complex operations and drive continuous improvement using tools such as SAP and Salesforce. The ideal candidate...
-
Customer Success
hace 2 semanas
El Prat de Llobregat, España Revelyst A tiempo completoThe objective of this position is to maximize the profitability of our assigned Multibrand dealers/distributors across EMEA , to make the business relationship with them easier and to develop a professional bond with those dealers that will allow us to create a partnership in the long term. You will play a key role in the relationship with a...
