Senior Head of CX

Senior Head of Customer Experience (CX)Location: Barcelona (3-4 days/week on-site)The roleWe're hiring a Senior Head of Customer Experience (CX) to own and scale the entire post-sales journey: Onboarding, Support, Account Management, Expansion & NDR.You'll report directly to the CEO, be part of the leadership team, and lead a 10-person CX organisation. Your...

Senior Head Of Customer Experience (CX)Location:Barcelona (3-4 days/week on-site)The roleWe're hiring aSenior Head of Customer Experience (CX)to own and scale the entire post-sales journey:Onboarding, Support, Account Management, Expansion & NDR.You'll report directly to theCEO, be part of theleadership team, and lead a10-person CX organisation. Your...

Get AI-powered advice on this job and more exclusive features.Solicitar este puesto es sencillo. Desplácese hacia abajo y haga clic en "Solicitar" para ser considerado para esta posición. is a leading developer of cryptocurrency trading software, building the leading automation platform for crypto trading—turning complex markets into simple yet powerful...

3Commas.io is a leading developer of cryptocurrency trading software, building the leading automation platform for crypto trading—turning complex markets into simple yet powerful algorithmic strategies. Our AI-driven bots (DCA, Grid, Signal), deep integrations with TradingView, and a robust API enable traders to automate and optimize across 15+ major...

is a leading developer of cryptocurrency trading software, building the leading automation platform for crypto trading—turning complex markets into simple yet powerful algorithmic strategies. Our AI-driven bots (DCA, Grid, Signal), deep integrations with TradingView, and a robust API enable traders to automate and optimize across 15+ major exchanges,...

is a leading developer of cryptocurrency trading software, building the leading automation platform for crypto trading—turning complex markets into simple yet powerful algorithmic strategies. Our AI-driven bots (DCA, Grid, Signal), deep integrations with TradingView, and a robust API enable traders to automate and optimize across 15+ major exchanges,...

Head of CX Operations – Tenerife | ORBIDIEn ORBIDI seguimos creciendo y buscamos un/a Head of CX Operations con una visión customer-centric, fuerte orientación a datos y capacidad para liderar la operativa completa de Customer Experience en un entorno tecnológico y en expansión.Serás responsable de liderar el área de CX Ops , asegurando una...

Una empresa tecnológica en crecimiento busca un/a Head of CX Operations en Barcelona. Este rol implica liderar el área de Customer Experience, optimizando las operaciones y asegurando la satisfacción del cliente. Se requiere más de 5 años de experiencia en CX, así como un fuerte enfoque en datos y habilidades en herramientas como HubSpot e Intercom. El...

Senior CX Specialist – Consumer Insights Senior Customer Experience Specialist – Consumer Insights role at Preply. Drive customer experience analytics and Voice of Customer (VoC) to identify experience gaps and recommend CX improvements. What you’ll be doing Voice of Customer (VoC) Program Lead VoC reporting (CSAT, NPS, contact rate) and...

An innovative technology firm in Barcelona is seeking a Senior CX Specialist to drive customer experience analytics and lead the Voice of Customer program. The ideal candidate will have over 3 years of experience in analytics and possess strong skills in SQL or Python. Responsibilities include analyzing large datasets for customer insights, leading VoC...